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HP OfficeJet 4315V All-in-One Printer
Problem for HP OfficeJet 4315V All-in-One Printer

Brought a new computer and the printer will not




By rljohnson10 on Jun 12, 2009

" "
brought a new computer and the printer will not work

Clarification Request

Posted by wayneard on Jun 12, 2009

What operating system are you using on the new computer? Vista?

Is this the correct printer...Officejet 4315?

Are you knowledgable about downloading files to your computer?

If you answer these questions, we can get you some help.

W


Solution #1

posted on Sep 02, 2009
Not Rated)

rburky34

Rank: Apprentice 
Rating: 0%, 0 votes
new computer will not print on old printer
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Solution #2

posted on Jun 12, 2009
Not Rated)

lauriejb2006

Rank: Wiz 
Rating: 81%, 42 votes
Almost certainly a driver problem. You need to go to the printer manufacturer website and search around for a driver for that printer and your operating system (XP? Visa?). Look under 'Support'. It is possible that they don't do a printer driver for the new operating system, so you will have to get a new printer. Blame Gates.
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