Question about HP Officejet 7210 All-In-One InkJet Printer

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HP officejet 7210 fax error

HP OfficeJet 7210 saying that there is a jam and that the fax failed even though all pages scan through without any visible problem. The recipient on the other end will then only receive one or two pages.
If however he faxes to a stand alone fax machine, he never has any issues at all

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  • Anonymous Dec 18, 2007

    I got exact same problem with the 7310 but what do you mean by "he stand alone machine"

  • ssause Feb 23, 2009

    HP OfficeJet 7210 prints out a Trasaction page that states there is a jam and that the fax failed even though all pages scan through without any problem. The recipient on the other end will only receive a couple to a few pages. I ran a Fax Test Report and Passed on all portions.

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HP Officejet 7210 All-In-One InkJet Printer
Error code: 405

When I send a fax I have a dial tone and the fax feeds through, I hear the other end answer it says it is sending and then I get the printed page that says: "A communication error occurred during the fax transmission."




Posted on Jan 10, 2008

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Posted on Jan 02, 2017

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It would either grab several pages at once, or not grab paper at all. The device was trying to work but had poor traction action. Not sure if that's the same issue you are facing, but if it is, this is what fixed my 7210: I purchased part number C7309-60091 which is the feed roller assembly, and part number C7309-60076 which is the separation pad from Encompass Parts, and replaced them. The ADF works great now. The HP Officejet 7210 had only 5,000 pages printed on it, so I chalked it up to our very dry atmosphere here.

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When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
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  • Clear a possible print jam and proceed printing the fax.
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Soft/firmware issues. Try updating.

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My Hp came with a setup CD that has very specific (required) drivers. Truthfully, if you machine is using the wrong drivers for the selected printer, it will interpret the bi-directional communication with the printer wrong - as evidenced by the false "Paper Jam" message.

Here's a path to HP's drivers for the 72000 series printer and Mac OS.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&cc=us&lang=en&dlc=en&product=391153

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