Question about Canon CanoScan 3000ex Flatbed Scanner

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My pc will not recognize my scanner

I have canoscan   3000ex -  worked fine till i unhooked it to move it -
i uninstalled and reinstalled - error message comes up saying
CAMERA CONNECTION FAILED   when i hit layer  - or aquire
to open the
program -
thank you

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Re: my pc will not recognize my scanner

Uninstall again. download updated drivers from website then install the software again. make sure the usb cable is unplugged. install software frist then plug in usb cable make sure it is powered on.

Posted on Feb 15, 2008

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I need driver canonscan for windows 7 64 bit, on website canon support & driver not available. why?

Here is the link to your drivers and as far as them not having them anymore it might be a cost saving idea.Bad move for customers.There just not carrying a lot of the drivers on the servers for devices that they sold from years prior then 2011.They sold the scanner in 2004 and they should keep they drivers available for a reasonable 25 years it's only data.
good luck hope it helps.

Jul 27, 2011 | Canon CanoScan 3000ex Flatbed Scanner

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My canoscan fb620u shows device offline.

It your using a newer windows you probably need new software. Try Vue Scan it worked for me on Windows 7 64bit and I have the same scanner. With out dated software it wont recognize the scanner. Hope it helps

Dec 24, 2009 | Canon CanoScan FB620U Flatbed Scanner

3 Answers

Canon CanoScan 3000ex. (Scanner)

kind of,if your pc is compatible,i just installed windows 7 x64 and had the same problem,but i installed virtual xp mode and i was able to install the drivers for my 3000f and i can use the scanner againin widows 7 x64.good luck.
P>S: windows 7 is free till next year (march) ,not all processors support "xp mode",i was using vista 32 bit before,make sure u update your bios to the latest,i did cause before it wouldn't run

Dec 25, 2008 | Canon CanoScan 3000ex Flatbed Scanner

1 Answer

Is their any other way besides new software installation

Looks like you have a corrupted dll file. Go to install/remove programs and uninstall it then reinstall the program

make sure the scanner is not plugged in until you finish the reinstall and rebooted.

good luck


Feb 19, 2008 | Canon CanoScan 3000ex Flatbed Scanner

1 Answer

The Scanner's "Copy" program does not open

Try updateing the software. goto and download up dated drivers for you model.

Feb 15, 2008 | Canon CanoScan 3000ex Flatbed Scanner

1 Answer

Connecting to an iMac

The CanoScan 3000F and 3000ex is not compatible with Macintosh.

Nov 18, 2007 | Canon CanoScan 3000ex Flatbed Scanner

1 Answer


uninstall the software unplug the usb cable. installt he software plug in the cable see if that fixes it.

Oct 16, 2007 | Canon CanoScan 3000ex Flatbed Scanner

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