Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Hp 6110 outgoing fax errors 421 and 441???

Faxing Problem

I have no other problems with this all in one.  However, it cannot send faxes.  It does receive them.

Does anyone know what error 441 and 421 are??


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Re: Hp 6110 outgoing fax errors 421 and 441???

HP All-in-One and Fax Product Family - Resolving Three Digit Fax Communication Error Codes

Posted on Nov 02, 2007

Re: Hp 6110 outgoing fax errors 421 and 441???

Hp fax machines suck, buy something different

Posted on Mar 05, 2008

Re: Hp 6110 outgoing fax errors 421 and 441???

I found a solution online, fixed the problem, and now its back again.  Can't find the procedure that was suggested a few weeks back.

Posted on Jan 31, 2008

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Re: Hp 6110 outgoing fax errors 421 and 441???

Fiend your solution direct from hp. Here is your solution...

Posted on Feb 28, 2009

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Error on hp j4680 image on fax send report is set to on


Solution one: Print a fax test
1.Make sure the product is turned on and correctly connected to the telephone jack.
2.Make sure that there is plain white paper in the input tray.
3.On the product control panel, press the Setup button ( ).
4.Press the right arrow ( ) to select Tools , and then press OK .
5.From the Tools menu, press the right arrow ( ) to select Run Fax Test , and then press OK . The fax diagnostic test prints.
6.Review the results of the test.
·If the test lists faxing issues and solutions, the fax test failed. Follow the solutions on the printed report to troubleshoot the issue. This report is specific to your product and faxing environment, so use the solutions on the report to resolve the listed faxing issues. Repeat the Fax Test after fixing the listed faxing issues to make sure the test passes.
·If the test does not list faxing issues and solutions, the fax test passed. Continue to the next solution.
7.Try to send a fax again. If the HP fax still cannot send a fax, continue to the next solution.

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Feb 12, 2014 | HP J4680 Office Jet All-In-One Printer

2 Answers

I would like to send a fax from my PC. I have a MS Word document and a HP 6110 xi connected as a printer to my PC. Can I send the fax directly to the other person or do I have to print it and send it via...


You can send the Word document as Fax from Your PC to Printer

Open the document and Click File menu and Click Print option
Choose the HP Officejet 6110 series Fax ( not the regular printer icon )
Click Print Button

You will find a cover page to enter the fax details
Enter the details and click SEND FAX button - the Printer will start dialing the # to send Fax ( word document )


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Jan 19, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Can't receive fax' do you set it up to receive...thank you


In the HP Solution Center, click Settings, point to Fax Settings & Setup,
and then click Fax Setup Wizard.

After you have connected the phone cord to the port labeled 1-LINE, run the
fax test again to make sure it passes and the HP All-in-One is ready for faxing.
Try to send or receive a test fax.
Make sure you use the phone cord that came with the HP All-in-One. If you
do not use the supplied phone cord to connect from the telephone wall jack
to the HP All-in-One, you might not be able to send or receive faxes. After
you plug in the phone cord that came with the HP All-in-One, run the fax test
If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.

Scenario 2

If you are not using a distinctive ring service, check to make sure that the
Distinctive Ring feature on the HP All-in-One is set to All Rings. For
information, see Change the answer ring pattern for distinctive ringing.
? If Auto Answer is set to Off, you will need to receive faxes manually;
otherwise, the HP All-in-One will not receive the fax. For information on
receiving faxes manually, see Receive a fax manually.
? If you have a voice mail service at the same phone number you use for fax
calls, you must receive faxes manually, not automatically. This means that
you must be available to respond in person to incoming fax calls. For
information on setting up the HP All-in-One when you have a voice mail
service, see Fax setup. For information on receiving faxes manually, see
Receive a fax manually.
? If you have a computer dial-up modem on the same phone line with the
HP All-in-One, check to make sure that the software that came with your
modem is not set to receive faxes automatically. Modems that are set up to
receive faxes automatically take over the phone line to receive all incoming
faxes, which prevents the HP All-in-One from receiving fax calls.
HP Officejet 6300 All-in-One series
User Guide
Note Some digital answering machines might not retain the
recorded silence at the end of your outgoing message. Play back
your outgoing message to check.
If the HP All-in-One shares the same phone line with other types of phone
equipment, such as an answering machine, a computer dial-up modem, or a
multi-port switch box, the fax signal level might be reduced. The signal level
can also be reduced if you use a splitter or connect extra cables to extend
the length of your phone. A reduced fax signal can cause problems during
fax reception.
To find out if other equipment is causing a problem, disconnect everything
except the HP All-in-One from the phone line, and then try to receive a fax. If
you can receive faxes successfully without the other equipment, one or more
pieces of the other equipment is causing problems; try adding them back one
at a time and receiving a fax each time, until you identify which equipment is
causing the problem.
If you have a special ring pattern for your fax phone number (using a
distinctive ring service through your telephone company), make sure that the
If you have an answering machine on the same phone line with the HP All-in-
One, you might have one of the following problems:
- Your answering machine might not be set up properly with the HP All-in-
- Your outgoing message might be too long or too loud to allow the HP All-
in-One to detect fax tones, and the sending fax machine might
- Your answering machine might not have enough quiet time after your
outgoing message to allow the HP All-in-One to detect fax tones. This
problem is most common with digital answering machines.
The following actions might help solve these problems:
- When you have an answering machine on the same phone line you use
for fax calls, try connecting the answering machine directly to the HP All-
in-One as described in Fax setup.
- Make sure the HP All-in-One is set to receive faxes automatically. For
information on setting up the HP All-in-One to receive faxes
automatically, see Set the answer mode.
- Make sure the Rings to Answer setting is set to a greater number of
rings than the answering machine. For more information, see Set the
number of rings before answering.
- Disconnect the answering machine and then try receiving a fax. If faxing
is successful without the answering machine, the answering machine
might be causing the problem.
- Reconnect the answering machine and record your outgoing message
again. Record a message that is approximately 10 seconds in duration.
Speak slowly and at a low volume when recording your message. Leave
at least 5 seconds of silence at the end of the voice message. There
should be no background noise when recording this silent time. Try to
receive a fax again.

Scenario 3

The HP All-in-One might be dialing too fast or too soon. You might need to
insert some pauses in the number sequence. For example, if you need to
access an outside line before dialing the phone number, insert a pause
following the access number. If your number is 95555555, and 9 accesses
an outside line, you might insert pauses as follows: 9-555-5555. To enter a
pause in the fax number you are typing, press Redial/Pause, or press the
Space (#) button repeatedly, until a dash (-) appears on the display.
You can also send the fax using monitor dialing. This enables you to listen to
the phone line as you dial. You can set the pace of your dialing and respond
to prompts as you dial. For more information, see Send a fax using monitor
? The number you entered when sending the fax is not in the proper format or
the receiving fax machine is having problems. To check this, try calling the
fax number from a telephone and listen for fax tones. If you cannot hear fax
tones, the receiving fax machine might not be turned on or connected, or a
voice mail service could be interfering with the recipient's phone line. You
can also ask the recipient to check the receiving fax machine for any

Dec 03, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP6110 All in one

When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:
  • Add paper to the HP Officejet series paper tray
  • Clear a possible print jam and proceed printing the fax.
  • Reduce the copying or faxing resolution via the front panel's menu.
  • Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
  • Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.
CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

May 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

How do I fix an "error 442" on the fax part of my hp 6110 all-in-one

Per HP:


An error occurred during transmission after one or more partial pages were sent. The sending machine was unable to restart the control channel connection(handshake) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page. It can also be caused if the receiving fax is using a fax format incompatible with the HP fax (usually during color faxing).


Try the fax at a different time when telephone line conditions have improved.

Apr 19, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Setup fax machine with new telephone number

no change is needed for incoming faxes (it your new number) and the person (s) on the outgoing side will see the new number just connect it correctly and happy faxing

Mar 22, 2009 | HP OfficeJet 6110 All-In-One InkJet...

2 Answers

Faxing with a digital phone line

I looked up fax problems at and my guess, based on what I read, is that the 6110 is able to detect the broadband data connection at the higher line frequencies, even though all you hear on the line is a normal dial tone. If you haven't done so already, you'll need to install a line filter on one of your phone jacks (this should have come in the kit with the rest of the hardware you were sent to set up the DSL line). This isn't an issue with the 6110, but a natural "consequence" of using DSL.

Here's the web page I used as the basic for this opinion:

Phone "Off the Hook" Status

On that page scroll down to the "Checking the phone line" section and read the material there. See if that info helps. Good luck.

Nov 04, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Faxing multiple pages

reinstall the printer software. deleted the existing printer software first.

Sep 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Error 441*

Error #441 is caused by poor line quality accross the telephone line or faxing to a non-compatible fax. Try faxing to someone else as a test, if it still happens, try moving the fax to a different phone jack. You can also try faxing at a differn't time. Also try replacing the phone cord attached to the fax.

In all cases it's either phone line, phone cord or non-compatible machines (old fax on receiving side).

Aug 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP 6110 not able to send or receive fax

I tried to find information on replacing the modem to no avail. Unfortunately most products of this nature do not allow for replacing the individual components.
However I did find the following info on HP's site for troubleshooting problems with faxing. Hope this helps!

Nov 29, 2007 | HP OfficeJet 6110 All-In-One InkJet...

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