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G Help Posted on Mar 07, 2014
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Kenmore elite dishwasher model 5770

The dishwasher fills - but when the cycle starts - it makes a noise like the motor is running but the wash arms are not moving. completes the cycle (whatever one I pick) but dishes do not clean at all. i cannot hear the 'swishing' of water at all.

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John

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  • Master 794 Answers
  • Posted on Mar 07, 2014
 John
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3 Related Answers

douglas smith

  • 1462 Answers
  • Posted on Apr 02, 2007

SOURCE: Dishwasher not getting water into spray arm, so no clean dishes

two possibilities: open door when in use. check if water is coming out of the spray arms. if it is and at a good rate, then the problem may be the spray arm jets blocked. the spray arms are only rotated by water coming out of the angled jets at their end or is the main circulating pump running ok?

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Anonymous

  • 1 Answer
  • Posted on Apr 21, 2009

SOURCE: Kenmore Elite Ultra Wash Dishwasher - top rack arm not spinning

Hi: I just posted a similar problem, but found a solution. After taking the arm, etc. apart (and verifying no blockages), I thought maybe the lack of water pressure was being caused by the fact that there are TWO holes for the top spray arm (higher and lower rack setting) on my model. ie. that water was being forced out of both holes, causing a drop in water pressure, which was causing the top spray arm to stop spinning. I plugged the unused hole with a wine bottle cork (to keep the water from spraying out the unused hole), and voila, it now works.

I wish all appliance fixes were this easy...!

S

Anonymous

  • 1 Answer
  • Posted on Sep 04, 2009

SOURCE: Kenmore Ultrawash Quiet Guard 5 making buzzing/grinding noise

I have a very similar dishwasher, with a very similar problem. I fixed it by removing debris from the water evacuator pump located towards the front of the bottom of the machine (the last motor before the drain hose. In my case, grape stems had clogged it up. Once emptied, it purrs once again. NOTE: don't disassemble the motor, just flush it out, there is an o-ring gasket that is a bear to re-install.

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The easiest way to confirm if the arms are blocked is by turning all the arms in the machine to a certain same position and running the machine for a few minutes in its wash cycle. Open the door and see if the arms have moved. If not, check all the holes in the arms for blockages. Sometimes its very difficult to clean them. You may have to poke a pin or something into hole and then shake the obstruction out through the large inlet hole under the spray arm itself.
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does it ever give an error code? a common problem on whirlpool made machines is the dispenser arm getting caught when changing positions. This part is in rear of detergent dispenser housing and uses a motor and a arm to select detergent/ softner/ bleach/ and fill. you can remove top (screws on back) to watch this.
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I have a very similar dishwasher, with a very similar problem. I fixed it by removing debris from the water evacuator pump located towards the front of the bottom of the machine (the last motor before the drain hose. In my case, grape stems had clogged it up. Once emptied, it purrs once again. NOTE: don't disassemble the motor, just flush it out, there is an o-ring gasket that is a bear to re-install.
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Motor has gone out..just like mine...Make sure u have voltage going to the motor, (disconnect the plug from the motor) and use an electric meter to make sure you have voltage going to the motor. If so the motor has either gone out or has been blocked by something! If no noise except clicking then motor has gone out. Looking at about $150 for motor.
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