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There is a restriction of number of incoming, outgoing & missed calls entry by default by manufacturer. When you get incoming call, the older entry gets deleted if your call entries are full to its default value.
You could contact Tevion support forum here or go to ebay and type in 16 pin car audio as your search, you may find what you are looking for there. I haven't seen one, is it a standard iso type? Surely if it is Tevion specific there should have been one with the radio?
You need to find a menu which has initial setup, setup channels or scan for channels in it. Without a manual it's difficult for me to guess where it is. Tevion Technical support is on 0161 975 0458
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