Question about Samsung ML 1710 Laser Printer

3 Answers

Samsung 1710 stops before printing

My 1710 goes through the customary warm up before printing, sounds as if it is going to print, then stops and the red light goes on.  I open and close the paper drawer and it goes through motions again and stops.  After several such attempts opening and closing the paper drawer it will finally print, sometimes one page, sometimes all.

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  • Docdreyfus Oct 29, 2007

    The solution offered does not help.

  • Docdreyfus Oct 29, 2007

    Cleaning the roller did not help. The diagnosis may be correct, but the solution is not.

  • Docdreyfus Nov 04, 2007

    It seems that if I am going to spend the time and money on trying to repair the unit in this way, with no guarantee that it will work, I would be better off just buying a new printer.

  • Docdreyfus Nov 04, 2007

    Tried a new toner...same thing happens.

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Here are the part #s for feed rollers.  Replace them and your problem will go away.  Sorry, there's no easy fix in this case.
 
 
JC6600526A
 
JC6600598A
 
JC7201231A
 
 

Posted on Oct 30, 2007

  • Eric Engel Nov 04, 2007

    Yeah...paper jams generally don't go away until you've replaced the rollers. Even if you can make it better by cleaning them, the problem always seems to come back. In this case, I'd say that the printer itself isn't even worth the money and time it would take to replace them. Find one on ebay so you can get your money out of the ctgs.



    :)

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Sounds like the printer is having trouble feeding the paper , it tries then fails to feed paper and goes into jam.

Locate rubber feed roller (usally grey or black about a inch wide should be , lower front above paper tray, whipe this rubber roller with a slightly damp cloth and try again

You could also verify if this is the problem by feeding paper via bypass instead of paper tray

Check to make sure error light is not indicating no toner and that is what is stopping printing

Posted on Oct 29, 2007

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  • Soulvisitor
    Soulvisitor Oct 30, 2007

    ok lets work this out, When disconnected to pc and you power up printer does it go to green ?



    if you press and hold the cancel button machine should print a stand alone test print does it?



    If machine does come to green but test print fails to print, try inserting paper in manual bypass (slot at front) and holding cancel to print test, does it print from bypass?



    Or machine starts up but goes to red before printing then, check to see if it goes green when paper is placed in manual feed?



    Hang on brain wave, there are two lights on your machine and I take it that we are seeing the online light full on red, not flashing, that can indicate 3 things with these, jam, cover open or da de de da our problem the toner is out, and thats my conclusion so far the - toner is out, I'm thinking that way cause you have been able to sometimes get it to work, pull that cart out and shake it gently from l to right reinsert, do we get a green light? Replace cart.



    p.s. if you have already been doing that or shutting door causes toner to move in cart. then cart is probally totally MT, never go green.



    p.s. paper feed roller rated life is 60000 prints



    cartridge life is 2000-3000 prints once changed once, the first cart lasts a max 1000 prints



    There is a status monitor that comes with original disks (or downloadable) that gives more specific info on faults occuring with this device it is just part of the software that is issued with machine.



    Are you hooked to this machine via usb or network?, if network you can type in the ip address of this printer in explorer and see info and settings






  • Soulvisitor
    Soulvisitor Oct 30, 2007


    from the user manual.....

     

    On Line/Error

    LED lights red

    • Paper jam occurs. To solve the problem, see

    “Clearing Paper Jams” on page 6.7.

    • The front cover is open. Close the front

    cover.

    • The toner cartridge is empty. Remove the

    old toner cartridge and install a new one.

    See “Installing the Toner Cartridge”

    from the user manual.....

     

    On Line/Error

    LED lights red

    • Paper jam occurs. To solve the problem, see

    “Clearing Paper Jams” on page 6.7.

    • The front cover is open. Close the front

    cover.

    • The toner cartridge is empty. Remove the

    old toner cartridge and install a new one.

    See “Installing the Toner Cartridge”

  • Soulvisitor
    Soulvisitor Oct 30, 2007

    r prob is feed rollers then manual feed should still work cause it uses a different set of feed rollers.

  • Soulvisitor
    Soulvisitor Nov 04, 2007

    Get new Toner!!

  • Soulvisitor
    Soulvisitor Nov 04, 2007

    you can prove if it is the feed roller by printing using manual feeder tray, this uses different feed rollers

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To fix the problem you have to press the plate that the paper sits on down until it clicks into place once you do that it should work fine.

Posted on Oct 29, 2007

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Posted on Jan 02, 2017

  • 121 Answers

SOURCE: Samsung 1710 stops after warm up

Chances are, you're getting paper jams.  Try cleaning the rollers (as indicated below.)  If that seems to help the situation, then you'll need to get new feed rollers.

Look where you put the paper in. See if you can see inside there and see the roller that turns and picks up the paper. If you can, make a mixture of alcohol and a little dish soap. Damp a rag with it, and reach in there to clean the rollers.  See if the rollers will turn manually, but be careful not to force anything.  Another way to get to the whole roller, would be to start making a print, while watching the rollers.  As soon as the rollers have turned half way, unplug the printer.  Now you can reach the other side and clean that.

There is another way to clean the rollers.  Using the alcohol mix, take a single sheet of paper, and damp one half of it with the solution.  Stick the single sheet in the paper tray, and make a print, but hold on to the paper so that it doesn't feed through the machine.  Do this several times, and the rollers turning against the wet paper should clean them.

Try to print again. It might take a few tries. The rollers have to turn against the paper and dry themselves off again.

If this works, then you need new rollers (cleaning them will only make them work temporarily and the problem will come more frequently until you change them).

Thankyou,

Posted on Oct 30, 2007

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Samsung 1710 stops after warm up


Chances are, you're getting paper jams.  Try cleaning the rollers (as indicated below.)  If that seems to help the situation, then you'll need to get new feed rollers.

Look where you put the paper in. See if you can see inside there and see the roller that turns and picks up the paper. If you can, make a mixture of alcohol and a little dish soap. Damp a rag with it, and reach in there to clean the rollers.  See if the rollers will turn manually, but be careful not to force anything.  Another way to get to the whole roller, would be to start making a print, while watching the rollers.  As soon as the rollers have turned half way, unplug the printer.  Now you can reach the other side and clean that.

There is another way to clean the rollers.  Using the alcohol mix, take a single sheet of paper, and damp one half of it with the solution.  Stick the single sheet in the paper tray, and make a print, but hold on to the paper so that it doesn't feed through the machine.  Do this several times, and the rollers turning against the wet paper should clean them.

Try to print again. It might take a few tries. The rollers have to turn against the paper and dry themselves off again.

If this works, then you need new rollers (cleaning them will only make them work temporarily and the problem will come more frequently until you change them).

Thankyou,

Oct 29, 2007 | Samsung ML 1710 Laser Printer

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