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From what I've read, the tablet comes with Android 2.1 already installed on it.
Try going to Settings->>About Tablet and making sure that Android version is 2.1.
Here is the instruction on how to do the factory data reset when a customer locks the system and lost his security password/pattern. This instruction works for MID7016 and MID7022. An end user must follow each step precisely. Otherwise, he/she will not access to the system menu mode.
Connect the AC power adapter.
Turn on the system.
Press and hold the power button until the popup window of "Device options" appears on the screen.
Select the "Power off" option from the popup window. You will see another popup window of "Power off".
Select the "OK" option. The unit will turn off.
While holding down the "BACK" button, press and hold the "POWER" button until Coby logo appears on the screen.
Release both buttons once you see Coby logo on the screen and wait for a while. The Coby logo screen will change to Android logo.
Wait about 15 seconds after you see Android logo. (Do not press any button while waiting. If you do, you will not be able to access to the system menu.)
Press the "BACK" button once. The system menu screen will appear on the screen.
Choose the "wipe data/factory reset" by using the "HOME" and "MENU" buttons. (The "MENU" button will allow you to browse down through the option list, while the "HOME" button will allow you to browse up through the list.)
Press the "BACK" button once you select the "wipe data/factory reset" option. The confirmation message will appear on the screen with YES or NO option.
Choose the "Yes - delete all user data" option by using the "HOME" and "MENU" buttons.
Press the "BACK" button once the "Yes - delete all user data" option is selected. It will perform the factory data reset. Wait until it is done. Once it is done, the main system menu will appear on the screen again, and the "reboot system now" option will be selected as a default. If not, you will need to select the "reboot system now" option from the list.
Press the "BACK" button to reboot the system. The system will reboot with the initial factory data setting. All user data will be lost.
Give the reboot at least 5 minutes. Do not assume the unit has frozen
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Steps on how to do the restart. -You have to turn off the system. -Then press and hold the power button until you will see a message that will popup in a window that saying "Device Options"Appears on the screen. -Then select the power off again then you can see it again.You can be able to check that it first. -Then just select okay And while holding down the -Back -Button -Then Press and hold the power button. -Until you see the Coby`s Logo -Then wait until it change to Android Logo. - Then press the Back button.And Then the system menu will appear in the screen. -And then choose the wipe data/factory reset. >Home >Menu Buttons >Press the back,the button once you select the wipe data/factory reset then just click option. Then the confirmation that you will see in the screen Is a "yes" "Option". Then Choose "yes"-delete all user data,option by using the "Home"and "Menu"buttons. Then it will perform the factory data reset. -wait until it done. -Then once your done the main system menu has to appear in the screen. -And then reboot the system. -Then you have to press the back button to reboot the system. -The system will reboot the initial factory data setting. -All the user data will be lost. -Then Give the reboot,at least for 5 minutes. -Then Do not assume the unit has frozen.
1. Turnn completly off the tablet.
2. With the tablet turned off, holding the return button while turning on the tablet-pressing power button. Keep holding the return button until you see the Hard Factory reset screen.
3. Confirm the hard reset procedure. Once done, simply wait until process has finished-the tablet will restart. This process can take up to 30 minutes, so it's very important that the battery of the tablet is completly charged before attempting the hard reset. If you can connect it to the charger while resetting, even better.
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