Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Front load washer

Door is locked, screen says LO.  cannot get it to complete cycle.  wont even reset after unplugging.  is there a sequence of buttons to press to get it unlocked? cant find manual

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  • ggrey Mar 16, 2008

    the load washes and when the door should open I hear the clicking sound but the door never opens then I get the message LO. How do you fix the problem? Plus how do i get the clothes out that the washer is now holding hostage?

  • mgiles8 Mar 14, 2009

    I have the smae problem but there is no plastic cable to pull in the soap dispenser

  • Anonymous Mar 19, 2014

    if i unplug the washer and plug it back in the washer resets.

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  • Contributor
  • 58 Answers

LO means bad door lock switch or conrtol board. to get it open unlock manually by pulling plastic cable located in dispenser where soap is put in.

Posted on Oct 31, 2007

  • Suzanne
    Suzanne Nov 22, 2013

    I have F29 code for my maytag 3000.

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How do I unlock a whirlpool duet washer


from a previous discussion:

Wait at least three minutes after the end of the cycle before attempting to unlock your Whirlpool washer. The door will not unlock until the motor speed equals 0 and 180 seconds have elapsed since the motor control unit received the "Stop" command. If the water in the washer is warmer than 122 degrees Fahrenheit or the water level is set higher than Wool, Delicate or Hand Wash, the washer must drain before the door latch will unlock 2 Hold down the "Control Lock" button on your Whirlpool washer for three seconds at the end of the washing cycle. Listen, and when you hear the unlatching sound, the door should open.3 If your Whirlpool washer did not unlock at the end of Step 1, press and hold the "End of Cycle" button for five seconds to manually reset your washing machine.4 Unplug your Whirlpool washer and leave it unplugged for 45 minutes. After 45 minutes, plug your washer back in. The washer's programming should be reset and the door should open.5 Manually unlock the door of your Whirlpool washing machine. Make sure to unplug the appliance before completing the manual unlock. Use a screwdriver to remove the metal strip, called the toe panel, at the bottom of the washing machine. Once you've removed the toe panel, reach up inside the front panel of the washer and feel around for the door latch. Locate the tear-drop shaped tab at the bottom of the door latch and pull it gently. When you hear a click, the door should open.

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Good Afternoon James,

I see that you are still having trouble with your Frigidaire Affinity washer, model# ATF7000E, finishing and now starting a load, even after replacing the door lock.

I would start by making sure that your washer door is completely closed.

Next I would check to make sure that your washer controls are not locked. You will see a "LOC" code if the controls are locked. To get them out of the lock mode, press and hold the "Options" and "Select" buttons at the same time for 10 seconds.

If you are still having trouble you will want to give your washer a hard reset. You can do this by either unplugging it or cutting the power at the circuit breaker for 2-3 minutes.

Once power is restored, if you are still having trouble with your appliance either not starting or not completing the cycle, I would recommend contacting either the manufacturer or your local authorized technician. Hope this helps.

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If the appliance is not accepting input from the control panel, follow the steps below to reset the control:

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