Question about Krups Caffe Bistro 867 Espresso & Coffee Maker

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Coffeeheater my heater is leaking sparepart no: 402 cesod , 800 V 220-230 W.Where can I buy a new one.Lives in the netherlands

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Re: coffeeheater

Try like I did, which is to fix the leaks with alluminum welding or have it tig welded by a welding shop, use a very powerful magnifiying lens to inspect for cracks also, Clean the piping and run a ton of water through it before you have coffee !

Posted on Apr 16, 2008

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Base not become hot

Could be the heater or an overheat protection fuse. When you don't have electrical skills, please don't try to repair this yourself. An error and it could cost lives.

Feb 09, 2015 | Coffee Makers & Espresso Machines

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Hi, DeDietrich automatic coffee machine. "fault on water system" We have had never ending faults with this machine and this was the original fault on the first machine. They just swapped it...

The problem is water leaking from any number of places inside the machine. To access the piping you need to remove the machine from the cabinet, remove the top metal cover (about 9 screws) and then the next metal cover under that (two screws at back). Disconnect power before doing this! Once the covers are off, you can search for leaks. First step is to mop up the water in the bottom of the unit below all the pipes and heater. Use a paper or cloth towel that you can wriggle down past everything to soak up the water. After this, plug the unit back in (keep clear of any live wires!) and you should see fault on water system message is now gone. If not, there is still more water to be soaked up. Now you can watch for leaks when you make a coffee. Most likely they will be from one of three places - first is at the heater unit, second is at the solenoid to the top left of the heater unit and third will be at some clip held plugs further in the machine behind the heater unit. If it is either of the first two, then simply buy a hose clamp (6-9mm hose) from you local hardware and attach near the existing clamp. Easy fix. If it is at the other plugs further in the machine which are held in by hair pin clips, then it will be a slow and not always successful job. Best is to get some new o-rings AND new hair pin clips first. The O rings are silicon (red) and 007 size. Remove the clips, remove the hoses from the socket, remove/ replace the o-rings and reassemble. With luck the leak will be gone. If not, try a little inox food grade grease on the o-rings before reassembly. This can be a frustrating leak to try and stop!!!!!

Jul 31, 2011 | Coffee Makers & Espresso Machines

1 Answer

Where can I buy parts for my evolution

I suggest visit this site: frankecoffeesystems

Franke Coffee Systems' goal is to help you produce better tasting coffee, boost your beverage sales, and help you achieve success. To that end, we offer a full range of services and support. Please contact us at +31-402-990-260 for any questions regarding your machine.

Also can Contact Service.

Hope this help.

Mar 13, 2010 | Franke Evolution

1 Answer

I need a new Rubber safety seal for the Isabella inox 18/10 where can i bye it in the netherlands ??

I have send a Email to the factory, for oder a new one

many thanks R Verstraaten

Dec 27, 2009 | Valira Isabella

2 Answers


Have the same issue, looking for my receipt for warranty. All of us having this problem can't be wrong and it must be defective

Dec 30, 2008 | Cuisinart DGB-600BC 10-Cup Coffee Maker

2 Answers

Saeco Incanto Sirius S-Class


Contact this Service Center, they can help you in Norway.

Nesodden tv-service
Evenstuveien 15
1450 Nesoddtangen

tlf.: 90 79 77 75
fax.:66 91 56 25

Best regards

Oct 18, 2008 | Saeco 00034 Incanto Sirius Super Automatic...

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Gaggia classic

I can deliver it for you. Only I live in Europe and then you have to pay shipping to.

Let me know!

The Netherlands

Aug 24, 2008 | Gaggia Classic Espresso Machine

1 Answer

Leaking from the water Chamber

The Krups heats the water through a horseshoe shaped aluminum tube which the heating element is wrapped around the tube in the same fashion, the tube is corroded or cracked most likely, if you poured cold water into the machine when it was hot, this will crack the tube, they are made by Cesod ? which is stamped on the element with a number on it,  and I have seen between 700 and 1100 watt elements. I have the same problem with my 7 year old krups coffee maker, Im trying to repair the tube with aluminum welding or find a new element.  It could also be the high temp tubing may be cracked.  You need tamper proof Torx bits to remove the bottom cover on some models.

Jan 21, 2008 | Krups Caffe Bistro 867 Espresso & Coffee...

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