Remote not working properly

Increase the volume on the TV and/or your connected media device (streaming player, Blu-ray player, cable or satellite box, etc.). Check the audio settings on your TV and connected devices. Turn off and unplug your TV and connected devices. Inspect the TV cables and ports, then check the ones on your devices as well.

1. Check Mute. Make sure the sound on your TV isn't muted. Push the Mute button on your TV remote. ...
2. Adjust Volume. On your TV remote, use the Volume Up/Down buttons. ...
3. Sound Menu. Push the Menu button on your TV Remote.

The Philips remote is set to "push trough" the volume/mute to the TV for devices that typically don't have a volume function. Older versions of Philips remote used to allow you to select the device to push volume to, but for some reason this is no longer available (or at least I haven't found out how to). So here is the solution I used.

Teach (learning function) the remote to use whatever device you like for volume/mute.

1, Press the button for the device you would like to change
2. Hold down "learn" and the button you want to teach ex. "volume up" until the red light comes on
3. Place the original remote of the device you would like to change the volume on 5-10 cm away from your Philips remote and press "volume up" for this example
4. Repeat these steps for the "volume down" and "mute" buttons
5. Repeat these steps for other devices you would like to "push through" volume/mute to a device other than TV

Hope this helps others. I did find that some devices like SAT may not allow you to change the volume/mute, but otherwise this workaround does the trick.

I had this same problem and it was due to their instructions which do not adequately explain the setup procedure.

On my own, I was successful in programming volume up but that was all. I assumed that for volume down I would hold the power button and the VOLUME DOWN button and wait for the flashing light just as I had for volume up. Problem is, you never get a flashing light.

Today, I spoke with a rep from Boston Acoustics who patiently explained that step one of the instructions has to be done the same way each time as it is the step that puts the soundbar into programming mode.

It is only at step 2 that things change.

The solution is to hold the power button and the Volume Up button every time in order to get the system into programming mode. Once the light is flashing, in order to program Volume Down, you then hold the Volume Down button until the light goes solid. Once the light goes solid, then press the volume down button on your remote 4 times slowly. Works like a charm.

Works the same way to program the mute button. Follow step one to get the unit in programming mode. Once the light is flashing, hold down only the mute button until the light goes solid. When the light goes solid, press the mute button slowly 4 times.


OBTW, this was programmed with a Logitech Harmony 650 remote unit.

I had this same problem and it was due to their instructions which do not adequately explain the setup procedure.

On my own, I was successful in programming volume up but that was all. I assumed that for volume down I would hold the power button and the VOLUME DOWN button and wait for the flashing light just as I had for volume up. Problem is, you never get a flashing light.

Today, I spoke with a rep from Boston Acoustics who patiently explained that step one of the instructions has to be done the same way each time as it is the step that puts the soundbar into programming mode.

It is only at step 2 that things change.

The solution is to hold the power button and the Volume Up button every time in order to get the system into programming mode. Once the light is flashing, in order to program Volume Down, you then hold the Volume Down button until the light goes solid. Once the light goes solid, then press the volume down button on your remote 4 times slowly. Works like a charm.

Works the same way to program the mute button. Follow step one to get the unit in programming mode. Once the light is flashing, hold down only the mute button until the light goes solid. When the light goes solid, press the mute button slowly 4 times.


OBTW, this was programmed with a Logitech Harmony 650 remote unit.

SEEMS TO BE STUCK IN MENU MODE ,TRY PUSHING THE MENU KEY ON YOUR REMOTE AND THEN PUSH IT AGAIN,,HOPE THIS HELPS.YOU CAN ALSO HIT THE MENU BUTTON ON THE TV ITS ON THE LEFTHAND LAST BUTTON....

i have a goodmans tv GTV69RFDT and i have brought a one for all remote urc-3920-urc 3940. All the codes dont work, i have tried the seach method and still nothing is working properly, i get the number buttons and volume but no up channel and down or menu button. Need help

Dan

turn the volume up or down

Hi Re Easytouch 42" HD TV - look for Hisense - I took a guess and LCD3204 EU code 376 - remote works but buttons don't tally up - getting there slowly!

Just bought a madeforyou 4:1 remote that is programmed on my PC.

Ok - not proper solution yet but nearly there!

You have to push and hold down TV and Mute button (for 2 seconds at the same time), then release them at the same time, then push channel up until the TV turns off.  Be patient and continue channel up until the TV turns off.  When it turns off, then push TV again to lock the code.

You were doing fine, but missed to push channel up to fine the code.