Question about HP DeskJet 812c InkJet Printer
I bought our HPV3431 lap top computer last July 14, 2007. OS in the unit is Windows Vista Home basic. I tried to install both HP 812 C deskjet printer and Epson LX 300+ dot matrix printers in the lap top a number of times. The lap top acknowledges the installation, but when actual printing is done, the printer would not work. The dialogue box indicates that there is an error in printing. I was able to locate the HP812 CD installer and tried to install it, but lap top would not read. I consulted a computer technician and I was told that HP 812C desk jet printer and Epson LX 300+ may not yet be supported by Windows Vista. I told the technician that both are included in the list of printers in the ADD/REMOVE funcion of the lap top, and so they must be supported by the OS of our laptop. Will you please help us how we could get the printer operational using our lap top computer?
Thank you for your response.
Novaliches, Caloocan City, Philippines
Download the latest drivers from the manufacturer websites rather then relaying on the old cdroms - they are probarbly outdated and made for XP.
Posted on Oct 29, 2007
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