Question about Tomtom GO 910 GPS Receiver

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Tom tom go 910

Tom tom will not reset and gets stuck on green screen with red flashing x on it can't get the computor to conect to it ether as it keeps say please conect evise and usb port is saying malfunction of device

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  • all limo Jan 30, 2008

    this might work on tom tom one, one xl but the 910 dosn't have an sd card

  • Anonymous Feb 29, 2008

    Hi, I can't switch on my tomtom 910. On/off button stoped working. All was ok when I have used last time.

  • Anonymous Feb 29, 2008

    i have a tom tom 910 but each time i turn it on theres a green
    background with a flashing red x ive connected it to the computer but
    still not working


  • KB123 Mar 04, 2008

    Yes i have the same problem too, i can do nothing with it and restarting does not help. Do not use too often and have never dropped it or got water on it etc, well looked after so dont understand.

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  • Master
  • 4,402 Answers

TOM Tom no charge and will not turn on
leave on charge for two hours, then with the SD card out hold down the reset button at the back of unit for ten seconds and then the 'on' switch for ten seconds.
STEP 1
Connect your TomTom to your
computer True True (``````````` (``````````` 0 95250 95250 tom tom go 910 - clip_image002.gif via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).
Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.
You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.
STEP 2
Format your Tomtom via MY Computer.
STEP 3
Copy the Yellow Folders from the
backup True True (``````````` (``````````` 0 95250 95250 you made in STEP 1 back to the TomTom.
STEP 4
Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.
Thats it. From now on, make a full backup using TomTom Home prior to any updates.
Also note, that copying all the files will take some time.

Posted on Jan 28, 2008

  • Cary Farah
    Cary Farah Jan 30, 2008

    ignore the sd part

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Tom tom go 910 red cross flashing wont re set


Well i am writing this wile I am trying this out...
I have a TomTom Go 910 that has a RED CROSS FLASHING on the bottom corner, what I have found is that if you have backed up your TomTom Go i maybe able to reset the TomTom Go on my computer but if you havent you may have to find on try finding one on google but i have a TomTom Go 910 you can download the 910 on http://rapiddigger.com/download/backup-go-910-rar-9110176/.

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I have the Tom Tom ONE (Build 2000) Tom Tom Palermo (if this Info Screen info is helpful). This Tom Tom HAS NO RESET PIN HOLE (Thanks a lot Tom Tom). I instaled included Tom Tom Home software, went to...


My thanks to the gentleman who posted the link to Tom Tom's solutions link. Although I had been there previously months ago when I first encountered this problem, there had been at that time, no instructions from them on how to properly reset the One that does not have a reset pin hole. That was in March. There are now such instructions.
The key to resetting such a Tom Tom GPS device lies in plugging your One into your computer, which automatically launches Tom Tom Home software (please remember, you have to have Home software installed on your computer already). After doing this:
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3. IMPORTANT! Then clcik the other folder tab 'Items on computer.' Do the same here by deselcting to uninstal software on your computer as well. Click OK when promted.
4. If you do not get an automatic dialog box indicating that you need new application software installed, return to p.1 and select the folder 'Update My Device.' Follow the instructions as prompted and Tom Tom will both download new computer Home software as well as new software to the One device.
That should do it.
I will tell you that it took me three passes at this process. So it's not a breeze. But in the end it finally worked. And my One, which had been down since March is once again finally up and running with new software and as well as I remember it working.
Hope this helps others.
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Mike sounds like an IC glich which is send it back kinda problem if you send it back and they can't fix it they usely send you a NEW one

Jul 15, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

My tom tom will not activate


try to reset the unit. There is a small hole on the bottom of the unit, insert a small pin on the hole and hold it for a couple of seconds and it will reset it, you might loose the addresses saved so you might want to copy them before resetting it.

Feb 07, 2009 | Tomtom GO 910

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You need to reset it, by holding in the reset button for 15 seconds. If there is an SD card or memory card of any kind, take this out first. sometimes you have to use something sharp like a paper clip, and push it into a small reset 'hole' in the back of the unit.
then put the memory card back in. then look online for step-by -step instructions, usually from the vendor, on how to update the software, if indeed it is at all necessary. Also, try doing the update on a PC instead, there's a chance it's not supported for Macs. I know this is controversial.. i hate Windows too.. :)

hopefully the reset button will resurrect yr tomtom though.
good luck

chris

Dec 17, 2008 | Tomtom One XL GPS Receiver

1 Answer

My tom tom go910 will not activate? It will only show a piture of


The red cross means its been wiped usually. Connect it to your pc and go to my computer. Click on the tom tom logo and see what is on your device. The maps should be there in yellow folders. Copy and paste these in to a folder. Then reformat the device by right clicking on the logo and selecting fat 32. When done reset the device for 30 sec and connect back to your pc and install the latest version of tom tom home. You can then get all the fee updates, thhen go to add maps where you can put your maps back on from the folder you made

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