Question about Logitech QuickCam Pro 5000 Webcam

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A networkt error accurred while connecting to the server

Hii.. my name is kalim .. i'm using windows vista premium.. i have problem with the cam..the massages "a network error accured while connecting to the server" always appeared when i view my cam in YM.i tried to reinstalled the software and the YM but it didn't there any advice for this problem i will greatfull appreciated ..thanks..

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Re: a networkt error accurred while connecting to the...

U must be running Nortons. Shut off your web browser intrusion and your outgoing email task and it will work. I had the same problem..Steve

Posted on Oct 29, 2007

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I don't know what kind of cam I have?

1. Connect your web cam
  • Attach all power cords (e.g. laptop and/or web cam).
  • Plug your USB cam directly into your computer (do not use any external USB hubs). Turn your cam on
  • As long as your web cam and computer hardware are working, Windows should detect it!
2. Open Device Manager
  • For Vista
    => Click Control Panel. If you have Control Panel Classic View, click Device Manager
    => Click Control Panel. If you have Control Panel Home View, click System and Maintenance->Device Manager
  • For XP
    => Click Control Panel->System, then Hardware tab, then Device Manager button
3. Find your web cam in Device Manager
  • Understanding Device Names
    => Windows provides user-friendly device names to accomodate us humans. As far as Windows is concerned, the device name is simply a comment!
    => It's those cryptic Device Identification strings that really identify a device
    => Device Manager displays whatever device name it happens to find in the device driver
    ...==> If Windows finds NO device driver, your web cam may be named “Unknown” or "Other" device
    ...==> If Windows finds the WRONG device driver you may see your web cam with the WRONG device name
  • How to find your web cam
    => While your web cam is connected, look through all of Device Manager for devices with a yellow icon (probably a yellow question mark)
    => Look if a device category Other Devices. Also, be certain to expand the USB category to check all devices listed under it
    => Your web cam will appear as a device with a yellow icon (probably a question mark)
    => Click on thumbnail to see the full sized image
    How to verify the device you found is your web cam
    => Your web cam device will only appear in Device Manager when the web cam is powered on and connected
    => Disconnect your web cam. Verify the device you had found is no longer displayed in Device Manager
4. Find your web cam's Hardware Ids
  • In Device Manager, select your web cam device, rt click Properties. Click Details tab
  • Select Hardware Ids from the pull-down. You'll see a list of one or more Hardware Id strings

Aug 08, 2009 | Webcams

1 Answer

My lifecam vx 5000 won't install. says i'm not connected to the internet (i am) or server not available. why?

check your firewall and add the cam as an exception.
what operating system are you using?
if your using vista make sure your driver is searched for by the hardware manager, unless you have a vista driver.
it sounds to me like the windows firewall is keeping the cam from communicating outside.
here is a link to a driver Life Cam Driver

Also, make sure your plugged into a usb 2.0 port.

Good Luck and Thanks for using FixYa

Jun 16, 2009 | Microsoft Life Cam Vx-5000 Webcam

2 Answers

My webcam does not work on msn

first you need to know that if you used xp ...and upgraded to vista need to find a compatible driver for your web cam too ...if your web cam used to work just fine on vista ...and its just the msn issue ...just reinstall the latest MSN messenger and it should be enough ...also verify the proxy servers on the messenger preferences..and set 'em to fit the kinda conexion you use...
but I suspect a problem with the program settings the easy way is just to install the latest messenger(MSN) available for vista ...and it will be ok

May 17, 2009 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Veo web cam with audio

All reports I have found is that currently there is NO Vista drivers available

Dec 05, 2008 | Veo Stingray

2 Answers


Try this.
Download exe from this location and save to your local drive. right click on file and open properties dialogue. under compatibility tab check the box "Run this program ......."and select windows server 2003. Apply and close the dialogue. Run the same file again. You can see you pretty face. let me know for any issues. Thanks Ramana

Jul 25, 2008 | Creative Labs WebCam Live!

16 Answers

My LifeCam 1.4 won't work

hey ,the installation software that you are using might be corrupted.
you can download the software for your cam from this link
Download Microsoft LifeCam VX-3000 Now

Dec 01, 2007 | Microsoft LifeCam VX-3000 Web Camera

1 Answer

Web cam installation

if you use vista
some problems arrise with vista
vista is in its infancy stages right now some hardware and software does not work with vista makin it imposible to work with
this is something windows is working on
i dont know how long it will take but theres alot of non compliant vista software and hardware there working on right now to be compliant with there Os system this is a patience process
what i tell people is that if windows update hasnt made an update for it they will its just matter of time before they get to all products
im waiting a year for my vista to come out that way i know most of bugs are worked out

Oct 07, 2007 | Creative Labs WebCam Live!

1 Answer

Logitech quickpro 4000 install in windows vista home premium


Go to

Click on "support" at the top

Click on "downloads + parts"

Choose "webcams" from the "product type" dropdown box.

Choose "Quickcam PRO 4000" from the "product name" dropdown box.

Click the blue arrow

Click "get software"

Choose your Operating System

Download / install it

NOTE: Do NOT for ANY reason plug the cam in before it asks you to do so!

You should be good from here! Good luck!

Oct 07, 2007 | Logitech QuickCam Pro 4000 Webcam

2 Answers

Problem when i installed in windows vista

There is still plenty of hardware issues with Vista, so go to the cam or Windows web site for related issues and see if there is a patch. Make sure the cam is also set up correctly and use windows live if your'e still using MSN. You can also try installing Windows XP drivers as they are sometimes accepted and work.

Feb 03, 2007 | Intel Pro PC Camera CS430 Webcam

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