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They do charge a fortune for parts. Get the part number for the controller and then log it into ebay. Often you can get the parts there for a much better price. Otherwise repair will not be cost effective unless the part is dirt cheap. Yeah, right!
if you can see the ignitor glowing on either the broiler or the lower area of the oven then the gas valve is bad and not opening anymore,sometimes the ignitors are the culprit as they are in series with the gas valve and if weak wont let the valve open,but both upper and lower burners not operating i would suspect a gas valve first
If you have multiple elements it is possible that one may be burned out and limiting the high end of operation.. Check all to make sure that none is open and replace as necessary.
Check attached site for parts and prices. If you can get the part number it is possible for you to be able to get it on ebay for less money. No harm in checking. Search Over 2 1 Million Appliance Parts
more than likely there is an issue with one of the temp sensors. you will need to press and hold clear then upper on off at the same time then release them then immed. press clear 3 times and hold on the 3rd till the service screen appears. on the right side you will see internal temp and catalyst temp they should be equal or very close. ill bet one of them is alot higher than the other if so the sensor will need replace but depends which one is bad as there are 2 of them. if the problem is on the lower just repeat above but use lower instead of upper
To change the bulb is quite easy, the glass lens screws off, give it a good soak and clean whist popping out to buy a new bulb, otherwise you won't notice the difference. Note the bulb is a special oven bulb, if yoo can't read the old bulbs rating it's probabily a 25W 230/240V rated for 300deg C - try Wilko's around £2.50