Question about HP DeskJet 960c InkJet Printer

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Paper Jam Jammed piece of paper in printer - HP DeskJet 930C. Unable to remove any part of the printer in order to clear the jam.

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  • tilleyb1 Jun 13, 2008

    after managing to wok out to clear paper jam and carrige being stuck on left, i now hav the problem of when try to print, paper starts to feed but jams again and carrige gets stuck back on left side of printer. i am unable to see any more paperbeing stuck in the system. any sggestions


  • Anonymous Aug 07, 2008

    paper jammed and and unable to grab hold to pull out. is there any way to lift track?

  • Anonymous Mar 31, 2014

    paper is not coming out



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I have exactly the same printer, here's how to remove jammed paper.
1. Unplug printer from mains and your computer. 2. Turn Printer around 3. There is a darker-grey panel with a knob in the middle of it. Turn the knob anti-clockwise to release the panel 4. The jammed paper should loop around the roller. Gently pull on the loop slowly until it has released fully. 5. Put the panel back on the printer and turn knob anti-clockwise to lock it into place.
Hope this helps.

Posted on Jan 05, 2009

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Mostly HP printers have a panel door which you can open when a paper jam is usually located at the back of the printer. If you have your manual try checking it there on how to do it.


Posted on Oct 29, 2007


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Posted on Jan 02, 2017

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Hp 5660 photo paper jam from placing in wrong tray.

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The orange light keeps flashing and it says there is a paper jam but I cleared the paper jam but the orange flashing light will not go off.

1. there is a sensor at the end of the printer which shows paper jam recovery. the sensor of your printer may be jammed. clear the jam and it will work. 2. if not, there may be a small piece of paper near the sensor of your printer. clear it.

Aug 30, 2011 | HP Deskjet 460c InkJet Printer

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Even after removing thye paper the status shows papaer jam. and unable to print

Try to use some compressed air, on the back inside of the printer, probably one of the sensors is jammed with dust or a tiny piece of paper.

Dec 05, 2010 | HP DeskJet F380 All-In-One Printer

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Paper jam in hp1300 cannot print

Remove the cartridge and paper tray to see where the paper jam is. If it is a whole page jammed inside of printer, before removing shut off printer and carefully remove paper if you end up tearing a piece this will make it harder to remove in pieces. After you have removed jammed paper reinstall toner cartridge and paper tray turn printer on and see if this clears the jam error message.

May 28, 2010 | HP LaserJet 1300 Printer

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Paper is jammed and unaccessible to pull out is


Never try to pull paper from front cover, if cause mechanical damage to the device, Try to pull it from back of the printer or from paper tray,Visit this link to clear paper jam & Carefully follow the instruction:-

Have a nice day....don't forget to rate the solution.

Feb 20, 2010 | HP DeskJet 930c InkJet Printer

1 Answer

How do I fix a paper jam?

Step 1
Turn the printer off and on to see if it can automatically clear
some or all of the jam.Many printers provide an error-code listing
on the front panel display for the area where the jam occurred.If
your printer shows an error code, be sure and check the printer
manual to see if that identifies the area of the printer where the
jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path
and to the toner or ink cartridge.
Step 5
If necessary,remove the toner or ink cartridge.Place it in a bag
or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper,remove it by holding it with
both hands and pulling firmly.If several pieces are jammed together
try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear,try rotating the roller gears manually to
free the paper.
Step 8
Replace the toner or ink cartridge and paper trays,close any doors
you opened and turn the printer back on.
Step 8
If the printer paper jam message still appears,then there is still
some paper in the printer.Reinspect the paper path.

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Hp deskjet d2360 paper jam

dear sir

I miss my Driver CD so I want this Deskjet D2360 Driver

Jan 19, 2009 | HP Deskjet D2360 InkJet Printer

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I have a Deskjet Printer 930C and the paper is jammed solid and I cannot release it. I am a home user

HP printers have a panel door which you can open when a paper jam is usually located at the back of the printer.

Sep 21, 2008 | HP Office Equipment & Supplies

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