My olivetti prt 100 is not cutting the paper automatically and I cannot find the user manual. Please help

SOURCE: Royal alpha 601 sc cash register

Hmm. That is almost NEVER a paper problem, so forget about that.
It is always difficult to diagnose head problems without seeing the machine.
It can be a dirty thermal head, but that's not common unless something has been spilled on it. If you want to try cleaning the head, open the printer, and find the head. It is usually a small aluminium block that clamps against the paper when the printer is closed. it will always sit against the front of the paper. On that block, you will see tiny lines all very close together. They go to a connector at one end, and a thin black line at the top of the head. Wipe this black line firmly with a dry cotton bud.

Here is a picture of a thermal head:

http://www.jarltech.co.uk/ger_new/new/pix/products/web/printhead.jpg

Just above the light brown strip, you can just see the black line. This is what you would rub clean.

Otherwise, make sure the paper is clamping hard against the head while closed. If the clamp is not pressing with the same force at both ends of the head, then you will miss some printing. Try pressing against the back of the paper at the head while it prints, and see if it prints any more than before, then you know if your'e on the right track.


Hope this helps.

Mark.

SOURCE: need the user guide 4 a till ...

here visit this site and hope you have it all

good luck

http://www.cashregistergroup.com/acatalog/Olivetti_ECR_100_ev_Instruction_Manual.html

jackcity

• 34 Answers
• Posted on Sep 13, 2009

SOURCE: Receipt won't print after paper change (and it IS thermal...)

the possibilities of receipt stop print completely:
1. accidently press the "Receipt Off" button
2. Receipt printer paper jam

SOURCE: printing blank receipt every time cash drawer opens

I would try a complete reinstall to make sure the presets of the machine are correct.

SOURCE: how to install Olivetti PR2

station 1 and station 2 button are blink and not ready for print