Question about Canon PowerShot S330 / IXUS 330 Digital Camera

2 Answers

Lines across pictures

Hi,
 Great camera for about 5 years, love it! Now I have a problem...lines appear across pictures on lcd and after downloaded. Is my camera "shot"?? Thank you for reading this!!

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  • Carolyn Stoll
    Carolyn Stoll Oct 29, 2007

    I am guessing the sensor also. I didn't drop the camera though. I had been taking several pics and all of a sudden, right in the middle of taking several frames the lines started.  Well, it was a good camera for 5 years. I can't justify sending it in to Canon. 



    I don't think this is related to the issue that was posted for several camera models including the S330. Just hoping it might be.....

  • Carolyn Stoll
    Carolyn Stoll Nov 16, 2007

    Thanks for the reply! I emailed Canon after I posted here & I must say...excellent cust. service & response time!! It was the weekend and I received a couple of emails back to back with help. I mailed it in to Canon postage free....hoping the verdict will be with the above mentioned problem. I will be so happy!!!! Fingers crossed!!



    I highly recommend Canon for cust. support!!

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  • Canon Master
  • 4,738 Answers

This is caused by a defective CCD imager. But luck is with you! Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110
By the wya daddydog, don't mention to Canon that you dropped it or :(

Posted on Nov 16, 2007

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We dropped ours and now we have the same problem.  I dono either but likely damage to the senor.

Posted on Oct 29, 2007

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