Question about Brother IntelliFAX 2800 Laser Fax

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Paper jam error

We get a paper jam error when no there is no jam.  I have opened the fuser and the paper has advanced about half way through the unit but appears clear.
I suspect that this is a sensor problem, but I don't know what the sensor looks like.  Is it mechanical or electronic.  If I remove the fuser unit, there is a black, plactic arm which presently swings free and doesn't appear to be attached to anything.  I have opened up the bottom, removed the front circuit board, but still cannot see anything that this arm would connect to.
Are schematics or photos of the insides avaialble anywhere?  I am in Costa Rica and have no access to a Brother Serv ice center.  (I do computer repairs).


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