Question about Toshiba SD-K860 DVD Player

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Toshiba SD-K860 DVD Player wont load DVD's

Used DVD player night before and worked fine.  next day tried to play the same DVD and now reads bad disc or no disc.  tried several other DVD's with the same results.  It will play audio CD's  unit i8s not new but has almost zero usage.

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  • BazCummings Jan 12, 2008

    Same problem. Tried DVD, DVD-R, CD, CD-R.



    Purchased this POS in July 2007.

  • katleman Feb 17, 2008

    Same problem, load a DVD, sits for about 30 seconds loading, then says BAD. Disk is fine, plays in all other players, any disk I've tried, same result, disks that worked months before.

  • Anonymous Mar 23, 2008

    same problem

  • Anonymous May 28, 2008

    Same problem here, plus system will lock up sometimes while watching a disk (screen freezes and the system won't respond - sounds like disk is spinning). The disks appears to be fine, because they will work in another DVD player.

  • JVO4 Jul 10, 2008

    I hav.e the same problem with my toshiba

  • Anonymous Nov 08, 2008

    dvd wont load

  • sw134 Dec 01, 2008

    dvd player keep loading and does not play it.

  • Anonymous Jan 19, 2009

    same problem. stopped working altogether.

  • Anonymous Feb 10, 2009

    hook everything correctly but no pic but there's sound

  • Anonymous Mar 15, 2014

    put in a new cd it load but wont play

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Having the same problem. DVD player loads enough to identify it is a DVD or a CD, but won't actually start playing anything.

Posted on Aug 12, 2008

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  • 2 Answers

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Try some other discs first or try that on another player, usually if cannot read the disc either a dirty of bad Optical Pickup in the player.

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thank u rate me!!!

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The unit can recognize that a disc has been loaded but can not read the contents. This can be as simple as a dirty lens or more drastic like failing optics. Try cleaning the lens using a cotton swab and alcohol. If that fails to correct the problem and a music CD will play OK, then the optics are failing. DVDs require more laser power to read than a music CD.

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1 Answer

Won't play any DVDs


I mostly first always recommend a dvd lens cleaner to clean the lens incase there is something on the lens.

Is the player underwarranty? the lens may have a issue other than dirt and might need to be replaced.

What happened last time it worked fine? try unpluging the dvd player for 5 minutes and try again.

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could be just the mechanism that detects whether theres a disc in.
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Toshiba DVD SD-3980SU2 or SC2 player loads every disc as "bad disc"


Toshiba says:
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players spacer.gif To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.

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