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"This model of computer does not have a blu-ray drive unless you got a third party upgrade. In this case, you will need to track down special drivers, which can best be done by whomever sold you the drive.
A better not complicated solution is an external drive. Like the: LG GP08LU10 Optical MediaSlim External Super-Multi DVD Drive
You might not know it from looking at this DVD drive's sleek,
slim exterior, but it's loaded with capabilities. LG's external CD- and
DVD-burner looks great, and works in four unique formats. Super-multi
read-and-write lets you select your style for maximum performance, while
the USB connection means there's no need for an AC adapter.
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The problem unfortunately will be with the dvd writer dvd laser not functioning or dirty try cleanng the laser with some glass cleaner or cd cleaning packs if the same the dvd drive is faulty and needs replacing
According to the ACER Aspire 6920 specs, it does not have a Blue-ray player only DVD CD R/W drive. Therefore it cannot play blue-ray movie disks.
The specs of the DVD drive are as follows :- Optical Storage
TypeDVD±RW (±R DL) / DVD-RAM - Integrated
CD / DVD read speed24x (CD) / 8x (DVD±R) / 6x (DVD±R DL)
CD / DVD write speed16x (CD) / 8x (DVD±R) / 4x (DVD±R DL)
CD / DVD rewrite speed16x (CD) / 6x (DVD-RW) / 8x (DVD+RW) / 5x (DVD-RAM)
Go to device manager and look for the dvd/cd on the list. Click on the "+" sign and you may have a yellow, red or black symbol. right-click on the device and reinstall the driver. That should get it working again. If not then try the troubleshooting in the device manager, same place you reinstall the driver. Follow the instructions. If none of that works then it needs to be replaced.
u can go on ebay and find one around 80 $ if u go for OEM acer directly u will get it 200 $ or more dont go there in acer becasue acer do not manufac drives they get it from others as belows
just go to ebay and search a dvd rw for notebooks look for these brands below
Optiarc Toshiba Pioneer NEC
Do not go for Matshita or Panasonic in any case all are 8X write speed Dual Layer dual format + and -
u also need to look out for the front bezel if required u need to change the bezel it is easy u can flip it with ur original bezel in ur notebook from ur old drive that is going out because the only thing that is not universal is ur Bezel other drives have different bezel but dimensions are same to fit all notebooks u just need to replace bezel if required i can assist u more on this if u like .
You may have what is called a combo drive...it can play and burn cds but can only play dvds, not burn them. Look at the face plate on the drive and see what is written on it. If it has the following: Recordable Drive = CD Burner DVD = DVD Player RW & DVD = DVD Burner
If recordable drive and DVD is on the drive but no RW, chances are its a combo drive. Keep us posted.
Hi, in my experiance 99 times out of 100, it's the CD/DVD gone kaput! sorry... they seem to be rather delicate devices and fail for often NO apperant reason. I suggest ya take it to a reputable "PC Guy" Get a FIRM QUOTE, and replace the unit. If ya tech savy then buy a new unit and replace it, it is REAL simple to do so ya self, usually the sorta "Plug In" I bet that solves ya problem.. :)