Jarden Health o Meter HDM545DQ1-37 Weight Tracking Scale Logo

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Anonymous Posted on Feb 28, 2014

E error the letter e shows when I step on the scale

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1helpful
1answer

My seca 813 only showing STEP OFF AND STOP massage cannot reset ??

If your Seca 813 is only showing the "STEP OFF" and "STOP" messages and is not responding to any commands, it is possible that there is a problem with the scale's sensors or the internal circuitry. Here are some steps you can take to troubleshoot the issue:
  1. Make sure that the scale is on a flat and stable surface. If the scale is on an uneven surface or is wobbling, it may not be able to take accurate readings and could display error messages.
  2. Check the scale's batteries. If the batteries are low, this could cause the scale to malfunction. Replace the batteries with fresh ones and try turning the scale on again.
  3. Reset the scale. Some scales have a reset button or function that can be used to clear any errors or malfunctions. Refer to the user manual for instructions on how to reset your specific model of scale.
  4. Check the scale's sensors. Over time, the sensors on a scale can become dirty or worn, which can affect their accuracy. Clean the sensors with a soft cloth or brush and see if this resolves the issue.
  5. If none of the above steps work, you may need to contact Seca support or a professional technician for further assistance. They may be able to diagnose the issue and recommend a repair or replacement if necessary.
0helpful
1answer

My scale says err2 I have done everything

I got an ERR2 message and now the scale doesn't work. What should I do?

The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero's or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call the manufacturer's Customer Service
10helpful
2answers

Error 2 . How can we solve this problem. Thank you, Margaret

I found this procedure which was given by Taran_2005. I just come to try him(it) on mine, that works.

"The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero's or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away."
4helpful
1answer

I have a Sunbeam digital scale and Model SDR520CO-01 We just recently moved. But somehow it doesn't work any more. Rarely we can get it work but very very slow and show strange pattern of showing letter E...

Incase anyone has this issue this is simply a case of not using the scale correctly.

You must first tap the bottom right corner of the scale for around half a second with pressure with your foot and then remove your foot. When the blinking has gone to 0.0 you may then step on the scale.

If you do not tap the scale and then wait for the 0.0 reading you will get an error reading. This was actually on a sticker on the product but I imagine some people remove it after purchase etc etc.
18helpful
3answers

Taylor 7532S, battery replaced, error message 0-Ld

Try to reset the unit. Use the following steps
- Open the battery compartment on the bottom of the scale. Push the tab on the door and lift the cover.
- Remove the battery from the compartment. Close the battery compartment door.
- Sit the scale right side up on a hard surface floor.
- Step on the scale and stand still on it for five to ten seconds. Step off the scale.
- Turn the scale over and open the battery compartment. Re-insert the battery. Close the battery compartment cover.
- Place the scale right side up on the hard surface floor.
- Press one foot on the scale until the display shows zeroes or dashes. Remove your foot.
- Wait for the scale to shut off by itself. When you step back onto the scale, it will be reset.
Hope this solution has been helpful?
21helpful
1answer

I have a Taylor body fat analyzer and scale model #5563 that keeps showing Err 2. It won't read any weight whatsoever... it just goes stratight to the Error message. Do you know what that means and how I...

From the Taylor Site http://www.taylorusa.com/faq-scales

Here are the basic ERR messages and their meanings:
  • Error 0: Initialization
  • Error 1: Instability (scale is on an uneven surface ex: carpet)
  • Error 2: Unit may have been jarred or unit was overloaded (customer went over the maximum weight capacity)
  • Error 3: Contact error (Feet were not wet for Body fat reading, feet aren’t big enough to reach sensors)
  • Error 4: Body fat is out of range
  • Error 5: Water is out of range
I got an ERR2 message and now the scale doesn’t work. What should I do? The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.
5helpful
1answer

Nothing will display on the read out

The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department or contact us via email. You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.
15helpful
2answers

How to calibrate a taylor scale 5571

The following reset procedure is used when the scale shows an err2, err, 0.0, inaccurate weight,to calibrate, or some other unusual error.
  1. Remove the battery from the scale.
  2. Sit the scale on a hard surface floor.
  3. Step up onto the scale, stand still for about 5 seconds and step off the scale.
  4. Re-install your battery.
  5. Place the scale back on a hard surface floor.
  6. With one foot only, place just enough weight on the scale for the display shows zero’s or dashes. Once you see zeros or dashes remove your foot.
  7. Wait for the scale to turn off again.
  8. Step up onto the scale for a weight.
If the reset is successful, you should receive a weight right away. If you continue to receive one of the error messages above please call our Customer Service department.You can also try the reset procedure a 2nd time. Sometimes the reset procedure will work the second time.
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