You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.
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mormontazzy, plug in your sansa e200 then go to "my computer" on your computer find an icon that says sansa e 200(it might say sansa e250) click on it and go to a file that appears that says media then click on the songs file after that get all of your songs from itunes and drop them into this file if tat doesn't work then take all of your songs from itunes and dropping them into widows media player
you should try putting into recovery mode. to do this, connect it to your computer, then push the hold button down so the orange is showing. Next you want to hold down the record button on the side of your mp3 player, now while holding that down also press and hold the power button. in a few seconds it should go to recovery mode. if you need more information, heres a link to the forums. http://forums.sandisk.com/sansa/board?board.id=e200
-Plug in your mp3 player -Go into 'Limewire', select a song and go 'Locate file/Open Containg Folder', you should be in your folder with all your songs. or go 'My Music' and find your music files. -Either select all your songs, open them with 'Windows Media Player' and transfer them that way. -Or 'Open My Computer' then open 'Sansa e200' and drag the songs from where your songs are located [My Music] to the 'Music' folder in your Sansa e200 folder. [MyMusic] Song.mp3 >drag to> [MyComputer/Sansa] Music.
start by updating the firmware to the latest version. You can get the firmware updater (you will have to do this on your brother's computer probably) online at sandisk's site. Then, check back in after you've done that-sometimes more problems arise, sometimes problems are fixed.
Check if the player is in Autodetect/MTP then try retransferring the songs on the player. And before unplugging the player from the computer check if the files are transferred to the player click on the sansa e200 player on the left window to check if it had really transfferred the songs to the player. If it still wont work, try trasnferring songs using windows media player.
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor