Question about Canon I960 InkJet Photo Printer

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Paper jam We can't get to the paper jam on the Canaon I960

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  • pggl Nov 13, 2007

    I have a canon i960 printer , i have never had any problems with this printer until now. the light on the front keeps flashing orange light 3 times ,then green then 3 orange again......., somewhere i saw, that this was a paper jam. only thing is there isn t any paper in there . now i am also noticing that the ink cartridge assembly is not moving to the center position when i lift the lid, it always use to do this. any idea what has happened. please help p

  • sjfdn Apr 04, 2009

    says there's a paper jam but I don't see any paper in there.



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I read the other solution that says you need to pull the paper piece by piece, I was not happy with the solution so I went to and they have the solution on their page, all that you need to do is turn off the printer and then turn it on, the paper will be ejected... If it is really bad (my kid pulled and leave only pieces in the printer, anyway this solution will work, just open the cover and pull slowly while the printer is trying to eject the paper....

Hope this solution works for you as well as it did for me... Good Luck!!!

Posted on Feb 04, 2009

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If you can see it then you should be able to take it out, it's not going to be easy.

Get a long pair of skinny needle nose pliers and take it out piece by piece.

Posted on Oct 29, 2007


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On the back of the printer it looks like there is a horizontal roll container push in the direction of the arrow and that will open. Then from where you feed the paper into the printer push that and the paper will pop out through the slot you just revealed!
I hope this helps!!! it just helped me right now!!!!!
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Three yellow flashes then one green. Printer will not print. Says "check to see if plugged into computer and on." Sometimes says "paper jam" (no jam viseable.

Three flashes says that there is still paper or paper scrap inside. Might be a small scrap, hard to see, or sensor arm damaged when earlier jam removed.

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Cannon i960 blinks 1 green , 3 yellow etc... Won't print sayas pa

Canon i850, i950, S600
Start with the printer OFF
1. Hold down RESUME and then hold down POWER
2. release RESUME
3. press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing
Select function with RESUME press POWER to execute:
presses - light color - function
Number of presses - light color - function

0 presses - green - Test print (or exit service mode on i960)
1 press - orange - EEPROM info print (plus grid nozzle diagnostic on i960)
2 presses - green - EEPROM initialize
3 presses - orange - Reset waste ink counter

If I could be of furtheme know. If this helps or solves the issue, please rate it.
Thanks, Joe

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1 Answer

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check the paper feeder if there are things blocking one side of paper loading.if so, remove it then try printing.

Jan 09, 2009 | Canon I960 InkJet Photo Printer

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is the piece of paper removed? or there parts of the paper w/c was nt removed? if the whole paper was removed already, try to use this steps..step 1. remove the power cord of the printer. step 2. press the power on/off of the printer while plugging the power cord. and wait for 10 seconds before releasing the on/off button..then put on your printer. but if some pieces of broken paper inside the printer try to clear it first then try printing.

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The print driver might not be sending the correct color profile for photo paper. Check that your selection of the paper type "sticks", that is, that it doesn't revert to plain paper when you click on the print button.
If the print dialog is not working properly, then please get in touch with Canon's tech support to resolve this.

Jul 26, 2008 | Canon I960 InkJet Photo Printer

1 Answer

Paper jam

It must be disassembled.
To remove the cabinet you need an asteroid screwdriver.( there are four screws in deep holes at the upper side.)
Dont do this by yourself if quaranty has not expired, or you have not some tech. experience.

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It sounds like a guide,bad roller or a seperation pad. This is not a problem you can fix. It needs to be serviced. If it's not to old it still maybe under warranty.

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