For some time now the quality of colour prints produced by the above printer have become increasingly poor. I have tried the normal cleaning and calibration methods but to no avail. New cartridges have been inserted but still no luck. The resultant prints appear green and a little blue in colour, with a total lack of red. This is in spite of me running the cartridge head along a piece of tissue paper - which clearly showed that red was working.
I have even taken a sample with a cotton bud, from the pad which the cartridge rests on - and this is predominantly green in colour. I have now run out of ideas and the local Staples store from where I purchased it some two years ago or so, suggested I contact HP directly. Can anyone suggest a remedy as the printer has had only minor use.
I have a hp printer photosmart 7762, during traveling my power cable and tried every way I could to buy a secnd hand including buying another similar printer which I failed. Please help me.
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Before replacing this awesome printer try this steps first.
First check the paper you're using, load the paper with the printing side down.
In the program being used for printing, click File , and then click Print .
Make sure the appropriate printer is selected, and then click Preferences or Properties.
Click the Printing Shortcuts tab. Consider modifying some or all of the options in the Printing Shortcuts menu to increase print quality.
Print quality : If the quality of the printouts is not acceptable, try increasing the print quality. To print more quickly, try decreasing the print quality.
Paper type : If one of the options matches the paper type exactly, select it instead of Automatic .
Paper size : Make sure that this option matches the paper loaded in the product.
Make sure that the image file has enough resolution for the size of the printed picture. Although many photo applications can enlarge an image or part of an image to any size, eventually the individual pixels become visible and the whole image looks blurry.
The first thing that comes to mind is to verfiy that you have not set the printer to only print in black or grayscale.
Check your printer settings by following these steps.
In the software program you are trying to print from, click File and then click Print . The Print dialog box opens.
Make sure that your All-in-One is selected and then click Preferences . The Preferences dialog box opens.
Click the Paper/Quality tab.
Options on the Features tab include:
Print quality : If you are unhappy with the quality of your printouts, try increasing the print quality. To print more quickly, try decreasing the print quality.
Paper Options - Type is : Click the drop-down box under Type is . If one of the options matches your paper type exactly, click it rather than Automatic .
Paper Options - Size is : Make sure that it matches your paper.
Verify that this option is NOT selected ===> Print All Text as Black : Prints all text characters as black, regardless of the document color settings for text.
Let me know if this resolves your issue.
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it sounds as though you haven't use this in a while and the ink has dried in the head/jets. try cleaning the nozles and get new ink cartridges.
start>printer & faxes>properties>print preferences>maintenance tab (if you have one) and look for head cleaning.