Question about HP PhotoSmart 7760 InkJet Printer
For some time now the quality of colour prints produced by the above printer have become increasingly poor. I have tried the normal cleaning and calibration methods but to no avail. New cartridges have been inserted but still no luck. The resultant prints appear green and a little blue in colour, with a total lack of red. This is in spite of me running the cartridge head along a piece of tissue paper - which clearly showed that red was working.
I have even taken a sample with a cotton bud, from the pad which the cartridge rests on - and this is predominantly green in colour. I have now run out of ideas and the local Staples store from where I purchased it some two years ago or so, suggested I contact HP directly. Can anyone suggest a remedy as the printer has had only minor use.
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Posted on Jan 02, 2017
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