Question about Compaq A3000 All-In-One InkJet Printer

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Canon MP600 scanner error

Hello,
 I have received error "can't find the scanner" during scanning. Alsoi scanner was not able to abort scan. I have MP Navigator 2.0. I am trying to run 3.01 for XP but I see it has the same problem as I see from forum. Could you please help?
Thank you Harvy

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  • Anonymous Mar 15, 2014

    the scanner does not initiate at all

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I am using Windows 2000. My STILL IMAGE SERVICE was disabled. I set it to automatic then restarted my computer. Worked like a charm.

I followed the steps below

> 1. Right-click My Computer and select Manage. This brings up the
> 'Computer Management' window seen below.
>
> 2. Under 'Services and Applications' click Services. This will
> display a list of services in the right pane of the 'Computer
> Management' window. A portion of this window is seen below.
>
> 3. Scroll through the list to locate and then double-click STILL IMAGE SERVICE
>
> 4. Be sure that 'Startup type:' is not set to Disabled. You can
> choose either Automatic or Manual.
>
> 5. Once you have enabled the 'Startup type:', under 'Service status:'
> click the Start button to start the service.

Posted on Nov 07, 2009

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  • Level 1:

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Hello.
I fixed the same MP600 problem (can't find the scanner or corrupt cable) by clicking Default settings on menu of MP600 device (on its display) and unplugging all USB devices except MP600 and restarting the computer.
Daniel H

Posted on Jan 01, 2008

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1 Answer

I have a Canon MP600 Multifunctional printer / scanner, the printer works fine, but the scanner sends a message, "Can not connect with scanner check cable and / or the scanner is switched on" I...


Hi I found one solution through Google. See if it works.


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Canon MP600 won't scan


I was having the same problem and searched online and found the latest MP Navigator software at this website. After installing it, all you have to do is click scan on the computer, and it work like a charm.

http://software.canon-europe.com/software/0028739.asp

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I had the same problem on a Mac after upgrading OSX (on 10.5.7 now).

Downloaded the newest scanner driver from Canon:
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I had the same problem.Adding twain_32.dll to the Windowsfolder solved the problem.For people who don't want to search for it: Look Here.
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