Question about GE 28031EE1 Cordless Phone

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Red light won't turn off ! ?

I can not use my phone at all, because suddenly the red light at the top will not turn off. I think its the line in use light. It is the only phone in my home so i know the line isn't in use, also nothing on the display lights up and none of the buttons do anything ? I've taken the battery out thinking that that would maybe clear any problems up with no avail...

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  • aaron77 Oct 28, 2007

    It's hooked up through a voip modem so there is only one line but I veriffied connections and voip status through Comcast and all is well. Ill try to drain the phone memory...

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Try it using a different phone jack, I am hoping it is just a bad line. If it doesn't work then hopefully you have warranty because it needs to be repaired. You could also try to leave the battery out for a few hours to drain the phone memory, then try it again. Get back to me if it works.

Posted on Oct 28, 2007

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Your phone's keypad is damaged and you will have to get it replaced..

Posted on Oct 28, 2007

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