Phaser 2135 Printer: Resolving dirty looking background or gray haze
Description: Tiny speckles of toner scattered all over the page, even in areas of the page that should be blank.
- Make sure the media being used is supported by the Phaser 2135 printer.
- Inspect imaging drums for any signs of leakage or excess toner that could be falling onto the print as it travels though the printer. Any leaking imaging drums should be replaced.
- Verify environmental conditions. See article Dealing with humidity, humidifiers. If the environmental conditions are not within the specified range, the printer should be moved before trying to troubleshoot the cause to the background toner.
- Determine if any of the imaging drums were exposed to light for an extended period of time (more than 10 minutes). If so, then Replace the imaging drum. (Xerox is not responsible for any imaging drums that have been damaged by over exposure to light.)
Additional Recommendations:Background toner may increase, if printing occurs at temperatures towards the higher end of the specified operating temperature range. For this reason, it is recommended that the printer be moved to another area if at all possible.
In addition, very smooth media types such as glossy; allow toner to more easily scatter about the page prior to becoming fused. Try using a less smooth media if at all possible.
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