Question about PC Laptops

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No sound i got a virus so i ended up reformatting my gateway laptop. the recovery disc they sent me was put xp back on but i had no i took my laptop to a repairman and he downloaded all the drivers for me at a cost....everything worked except the device manager under sounds,vidios etc.the realtek ac'97 audio has a yellow icon with a black mark.....when i open it i get a code 10 by says it cannot start because of a code 10...ive tried updateing drivers but it is the latest...plz help

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Re: no sound

Fisrt go to the bios and ENABLE SOUND CARD

Then UNINSTALL COMPLETLLY AUDIO DRIVERS IF U HAVE INSTALLED and restart the pc.After that go with safe mode and from device menager install driver just from there.Do not run setup...Then restart the pc and run setup...
If it wont work let me know and i will continiuing to help u

sorry for my english its not good:(

Posted on Oct 29, 2007

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1 Answer

HI,i think my laptop gateway MD7820U is got virus & does not run correctly. How can i restore to the manufacturing default?Please help. Thank you, Tony

If you want to return the state of the pc to the day you purchased you will either need to use the recovery partition or recovery disc.

Recovery Partition:
  1. Hold down the ALT key and repeatedly tap f10 as the computer boots up
  2. Choose restore from recovery partition
  3. Follow onscreen instructions
Recovery Disc:

You can find full instructions for this process at the following link:

Sep 14, 2011 | Gateway PC Laptops

2 Answers

How to reformat laptop

  • 1

    If you have the recovery cd, you can just pop-in the CD, select the reformat option and the installation process will continue automatically. Some laptop might have a special partition in the drive contains the operating system, drivers, etc. in case you want to reformat your laptop without the CD.

  • 2

    If you don't have the recovery CD, you usually can request one from the manufacturer. Otherwise, if you want to do a clean install, make sure you download all the drivers for your laptop, this may includes: motherboard, chipset, graphic card, sound card, modem, network card. Once you do that, put in the OS CD and start installing.

  • 3

    If you decided to do a clean install without the recovery CD, it would be best to create partition on your harddrive first, so you can have dedicated partition for operating system and backup. The next time you want to reformat your harddrive, you can just reformat that particular partition ex. C:\

  • May 05, 2011 | PC Laptops

    1 Answer

    How to reformat back to windows vista ?

    You need a windows Vista disc. Insert the disc and follow the prompts. I would format the hard drive instead of upgrading do a new install. The best way would be to go into your bios and make sure the boot device order has the cd-rom booting before the hard drive. Then put the disc in and start the computer, when it says press any key to boot from cd hit any key and let it load and then follow the prompts to install.

    Nov 27, 2009 | NEC Versa VX Notebook

    1 Answer

    No wireless driver

    i think you have to reinstalled the software because maybe there was a virus on yourmy wireless net driver or sound thats why

    Oct 21, 2009 | Gateway M320 Notebook

    1 Answer

    Driver issues

    If you have recovery discs, you can reinstall the drivers from them. Some notebooks have inbuilt recovery partition, you can even reinstall drivers from recovery partition.

    You can find the drivers for your notebook model from the below link:

    Installing drivers from Recovery discs:

    Jun 25, 2009 | Gateway MX6028 PC Notebook

    1 Answer


    Don't reformat it just yet. Tell us what OS you are using, and I can try to help.
    I will assume you are using WIndows XP or Vista - what you can do, assuming you have kept your PC up-to-date, is try to run the inbuilt Microsoft anti-malware program.
    Click Start, Run, type MRT and press Enter or click OK.
    You should get the February 2009 version of the Microsoft Malicious Software Removal Tool.
    Do a quick scan and see what comes up. If anything is found, reboot and repeat the process doing a full scan (can take several hours).
    That should fix and remove the most common virus infections. Let me know how you get on.

    If you still need to reformat, you need to use the Dell recovery CDs that came with your laptop. These were a blue recovery/drivers CD and a purple CD for Windows XP sp1 or a green CD for Windows XP sp2. Not sure about other versions of Windows. There is no magic button to reformat with Dell laptops.

    Feb 16, 2009 | Dell Latitude D600 Notebook

    1 Answer

    Gateway desktop

    Only if it's not an HP labele operating system disc. Otherwise you will need an XP operating system disc, the HP recovery disc with XP will not work with your Gateway or any other manufacturer machine other than HP. The operating system on any manufacturer recovery disc is assigned to that specific manufacturer, so if you try to install from the HP disc it might install, but it will only give you thirty days, then shut down, or it won't install at all. It will be cheaper to purchase an XP operating system disc than all the software over again just for Viiiiiista!!! (I enjoy making fun of Vista) If you have anymore questions or need help feel free to ask.

    Jul 30, 2008 | HP Pavilion dv6000z Notebook

    2 Answers

    No Sound

    I would like you to check this site:

    click here

    Jul 21, 2008 | Gateway MX6025 Notebook Computer...

    3 Answers

    TOSHIBA A105

    maybe the shop formatted the hard drive including the recovery partition where all the files should be .so your disc cant find it .
    if you can boot up into safe mode then use windows restore function to restore to an earlier time,if not you may have to get a set of recovery discs from toshiba

    good luck

    Mar 23, 2008 | Toshiba Satellite A105 Notebook

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