Recently I am unable to retrieve voicemail messages from my phone. I have to check them using another phone. When it says please enter your password, I do, but then nothing happens. This also happens if I when I dial a # that has an extension, if i try to dial the ext it doesn't work. So I know the keypad works, but in these instances it is not. Any ideas.
I had this exact problem. call AT&T and the lady will tell you to go into settings and click on TTY or connection or one of those catagories and its just something on the phone has been turned off and you have to turn in back on. its really simple i just cant remember what it was she had me click on.
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If you mean the PIN for remote access, that's a two-digit number. If you've forgotten what it is, you can change it at the base station by following the instructions on page 12 of the manual.
If you mean the messages on your telephone company's voicemail system, try dialing *67 (that's star-six-seven). If that doesn't work, contact your telephone company for instructions on accessing their voicemail system.
DOWNLOAD THE MANUAL FOR FUTURE REFERENCE!! LOL Scroll down to page #39 to where it says Use Voicemail and follow the instructions!! As per the service tech I spoke to on the phone to find this link, following these instructions will automatically erase your old voicemail unlock code as well as any as yet unheard messages.
Just in case anyone still has difficulty in finding the instructions.....
Set Up your VoicemailBefore your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. Press and hold the 1 key.2. Follow the system prompts to create a password and record a greeting.
Check your Voicemail
When you receive a voicemail message, a notification with a voicemail message icon appears at the top of your screen. • At the voicemail notification, select Call to call your voicemail number and follow the system prompts to retrieve the message. Select Ignore to clear the notification without checking messages. The notification icon remains on top of the screen until you listen to the message • When only the voicemail message icon appears on top of the screen, select Voicemailand follow the system prompts to retrieve the message.
I have voicemail through my telephone company. Recently my SAMSUNG SGH-D980 phone system has been answering the calls for voicemail, instead of going to my phone company voicemail. I am being left messages that I cannot retrieve! I would like to "turn off" the voicemail function of my phone system. I'm not sure why the phone changed from working "properly" to now picking up voicemail calls. Thank you for any help you can give me!
When you press the voicemail button on your phone it is retrieving messages stored internally in your phone. Verizons Voicemail is a seperate entity where the message reside on the server. If you do not want to use the Verizon Voicemail, simply call the business office and ask them to remove voicemail completely from the account. That way your phones internal answerming machine whille then catch all the voicemails and you can go back to using your voicemail button to listen to them. Hope that helps you and everyone else out.
If your wife never reset the codes when she used the phone, the "unlock" 4 digit PIN code is usually 1234, or sometimes the service provider resets it to the last 4 digits of your cell phone's number before sending it to you.
The SECURITY code is a 6 digit code which is set to "000000" when the phone is first sent to you and since your wife never used it that should still be it. I'd try entering 000000 for the "invalid security code" message you are getting and see if that does it.
Some service providers may reset that security code before sending the phone to you too, so if any of those codes don't work you'll have to call your cell phone service provider to find out the codes.
This info about all the codes was in my Razr V3 manual.
Hope it helps.
If that does work for you and you can get into voicemail, then to reset the codes to your own personal ones go to ....Settings > Security > New Passwords and reset them.
If you get to the voicemail message screen and the message stored there, (it's probably a message from the service provider) you have to call the voicemail number to retrieve the message, I just press the keypad "dot" on the top right side under where it will say "call " and it dials & brings me to my voicemail. The voicemail number should be stored in the phone, but because it was never set up you may have to call the provider to do so, I can't remember if it was already in there or not when I first set my phone up.
Anyways......Good Luck & Happy New Year ; )