Question about Canon ES-E1 EOS Link (4593a006) for PC

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Canon zoombrowser Ex downloading problem

All of a sudden can't download todays pictures from my Canon to PC. Usually, Zoombrowser ex comes on automatically.  Today, I get "communication error" prompt.  I can see pictures on camera but can't get to download using cannon software that came with camera. What can I do to get pictures to my pc from camera asap?

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Re: Canon zoombrowser Ex downloading problem

Go to the "Add and Remove Programs" in your Control panel.
Do a "Change" and do the 'repair program' utility.
That should fix it, good as new.
If that is not a possible option, try uninstalling. (if there is no "Change" and 'repair program') then Run the normal uninstall program.

Posted on Oct 30, 2007

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Re: Canon zoombrowser Ex downloading problem

I had the same problem with 6.5 on XP. I bought a T2i last week and loaded the Canon software. Zoombrowser worked fine until today when for no reason the error message above came up. After reinstalling three times I did a search. On another site it was suggested that a photo with a name longer than 42 characters causes an error. I found a couple of long named files and shortened them. Instantly it worked. Great stuff.

Posted on Jun 07, 2010

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Re: Canon zoombrowser Ex downloading problem

Have been using older versions of ZoomBrowser for years with no problem. A few months ago purchased a Canon SD990 and loaded in Ver.37.2 Zoom Browser EX 6.2. It has been working fine. I suddenly got a error message saying Zb encountered a problem and must close. Since them have rebooted several times and reinstalled the program but always get that error message.

Posted on Jun 30, 2009

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When trying to install Zoombrowser EX An error occurred while installing the following software software installation was not completed please uninstall the software and carry out installation again

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Aug 09, 2010 | Canon ES-E1 EOS Link (4593a006) for PC

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Canon ZoomBrouser EX Windows Software

It sounds like a fault in the program.

Go to the "Add and Remove Programs" in your Control panel. Do a "Change" and do the 'repair program' utility.
That should fix it, good as new.

If that is not a possible option (there is no "Change" and 'repair program') then Run the normal uninstall program.
Shut down completely for at least 30 seconds, then restart.
Then do a search for 'all files and folders' - (ZoomBrowser EX) with the options "Search system folders",

"Search hidden files and folders" and "Search subfolders" checked. Delete all of those found.

You should do this search and delete whenever you uninstall any programs. It will remove lots and lots of leftover junk files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program.

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Problem with Zoombrowser EX Digital Camera software. I've downloaded Zoombrowser EX to my computer...disk from Canon camera purchase. When I click on the icon, I get "class not registered". Some...

This is a registry error. Try this: type regsvr32 quartz.dll in the run box on your computer. That would be: Click start, run, and then type this into the box.
If yoou do this correctly, you should see a message that it was registered correctly.
Try the program to see if it fixed the issue.

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Please follow the below link to download the ZOOM Browser, it will download a file on your computer and then you will need to install it.

Oct 05, 2009 | Canon ES-E1 EOS Link (4593a006) for PC

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No preview available. Shows graphic of broken photo, no thumbnail

If you have them backed up from somewhere else, do you still have the files there ? can you do another backup copy ??

Or have you tryed with a recovery tool for accidental deleted files like Recuva :

Hope that helps

Please rate my answer

Aug 30, 2009 | Canon ES-E1 EOS Link (4593a006) for PC

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When opening canon zoombrowser the error msg. below is shown.

msvcr80.dll is a Microsoft Visual C Runtime file. Try to eliminate the .dll file first as being the culprit. Type in "download msvcr80.dll" in any search engine, download it, save it to your desktop. Using windows search, locate msvcr80.dll on your system, (usually in c:\windows\system32) and rename it to msvcr.dll.old, then copy the newer file to the same location as the oler one, the reinstall your suspect program, reboot, then try to run the program again.

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Mar 03, 2009 | Canon ES-E1 EOS Link (4593a006) for PC

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gear-16x16.gif Why does Canon ZoomBrowser EX always crash on Vista? By Daniel Stout on Monday 20 July 2009 at 5 am | 6 responsesFor its Pow er Shot dig i tal cam eras, Canon offers photo man age ment soft ware called Zoom Browser EX. But for some rea son, after I had upgraded to Win dows Vista from Win dows XP, Zoom Browser EX no longer worked. In fact, it would crash every time I started up the appli ca tion. It would dis play the splash screen, and then come up with a mes sage that “Zb Mod ule has stopped work ing.” After sev eral new ver sions of Zoom Browser had been released, finally yes ter day I decided to track down what was caus ing the pro gram to crash.
I had emailed Canon tech sup port a week ago and described the prob lem. I also looked in the Canon Knowl­edge Base and found a tech sup port arti cle that describes Zoom Browser crashes. There are a cou ple of sug­gested fixes. One is make sure that com pat i bil ity set tings are not being used, and the other is that there may be a cor rupt file in your Pic tures folder. Nei ther of these answered why Zoom Browser was crash ing on my computer.
Canon tech sup port emailed me back with two pos si ble alter na tives: the first was the cor rupt file case. To deter mine if that was the case, they sug gested mov ing all the files in Pic tures to a tem po rary folder, and then try to launch Zoom Browser. The other solu tion indi cated that there may be a prob lem with the user account on the com puter. Try log ging in as a dif fer ent user on your com puter, it suggested.
Hence, I cre ated a new user and logged in. So with that step, I found that Zoom Browser would now launch fine, although obvi ously none of my pho tos were on this new user. So now that Zoom Browser would launch, I decided to track down exactly why it was crash ing on my old user account. I sur mised that if it was crash ing on my old user account, that it could con ceiv able start crash ing at some point on this new user account, and then I’d be in the same position.
So step by step, I started copy ing over my var i ous files — first pic tures, then doc u ments, etc. Even with my entire Pic tures folder copied over, Zoom Browser was still work ing okay on the new user account. I also started launch ing var i ous appli ca tions to see if there was a con flict between one of these and Zoom Browser. I hypoth e sized that per haps Picasa or some other soft ware was caus ing a problem.
I even tu ally had all of my files copied over, and Zoom Browser was still work ing. I fired up Pho to shop, and sud­denly the prob lem became apparent.
To make a long story short, the rea son Zoom Browser was always crash ing was because of an incom pat i bil ity with WCS color pro files in Win dows Vista. Win dows Color Sys tem is a new method for man ag ing color in Vista. You can access Win dows color man age ment if you right-click on the desk top and select Per son al ize. Then click on Dis play Set tings and then Advanced Set tings… Click the Color Man age ment tab and then click the Color Man age ment… but ton. On the default Devices tab, you can spec ify a default color pro file for the var i ous imag ing devices on your sys tem, such as mon i tors, print ers, scan ners, etc.
I have a Sam sung Sync Mas ter T260 LCD mon i tor. Win dows Update offers to install the device dri ver. I’ve had Sam sung mon i tors in the past as well, and for some rea son, Adobe Pho to shop does not like the Sam sung mon­i tor device dri vers. When you install the dri ver a default color pro file gets installed for the mon i tor. And when you launch Pho to shop, it’ll dis play a mes sage that the cur rently selected color pro file is not valid. It asks if you want to use the pro file any way or ignore that color profile.
My solu tion to elim i nate the mes sage in Pho to shop has been to go into the color man age ment fea tures of Vista and select a dif fer ent default color pro file. Since I work mostly on the web, I have been using the “sRGB vir tual device model pro file” under the WCS Device Pro files. It has a file name of wsRGB.cdmp.
This was effec tive in elim i nated the mes sage upon the startup of Pho to shop, but what I deter mined yes ter day is that mak ing a WCS device pro file the default, Canon’s Zoom Browser EX would crash. Every time. Zoom­Browser has been around for a while, and it seems almost under stand able that it might not have com pat i bil ity with a new fea ture in Vista.
The workaround that I found that sat is fies both the Pho to shop mes sage and the Zoom Browser crashes is to use the clas sic Win dows ICC color pro files. If you scroll down, you should see listed “sRGB IEC61966-2.1′ with a file name of “sRGB Color Space Profile.icm.” (Check Wikipedia to find out why sRGB is a good color space choice for web devel op ers and design ers.) Set this as the default color pro file, and the prob lem is solved. Zoom Browser EX now works fine, and Pho to shop no longer objects to the color pro file. Perfect!
I sent this infor ma tion to Canon, and they responded quickly that they were for ward ing my descrip tion and solu tion of the prob lem to the rel e vant par ties. Hope fully they’ll fix this bug in their soft ware, but I’ve posted the solu tion here in case any one else in run ning into this spe cific prob lem with Zoom Browser EX.

Feb 16, 2009 | Canon ES-E1 EOS Link (4593a006) for PC

1 Answer

Can't download photos from Canon PowerShot to PC via Zoombrowser

I have used zoom browser for two years to download pictures from my canon powershot SD1000 digital elph. I installed Uniblue updates for speedupmypc and twicker. now my pictures will not download. Is there a connection with uniblue, is it a coincidence ? How can I fix this problem? Scoc

Dec 09, 2008 | Canon ES-E1 EOS Link (4593a006) for PC

1 Answer

I cannot open my zoom browser ex

I followed the instructions on their troubleshooting. I suggest you put the Canon CD rom back in, look for Zoombrowser EX Software User Guide and follow the instructions on their troubleshooting page for database problems. It involves deletimg some files in the Zoombrowser/Database directory and then re-registering your database. It was no big deal, so give it a try.

Oct 31, 2008 | Canon ES-E1 EOS Link (4593a006) for PC

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