Question about Jenn-Air JCB2389G Stainless Steel Side by Side Refrigerator

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Leaking water My Jenn-Air leaks water from under the freezer corner.

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  • bfflrm Jan 10, 2008

    there is water in leaking into the bottom of the freezer as well as the freezer corner, in my case.

  • proshopsuect Feb 02, 2008

    Our frig is six years old and started leaking from the freezer side about a year ago,on and off,but now leaks constantly.The leak appears to originate from the back of the lower vent that throws off cold air into the lower part of freezer.The ice builds up pretty quickly on the bottom then melts as it nears the door, leaking onto the floor.

  • KLilja Feb 18, 2008

    Our Refrigerator is 5 years old, it does not have an ice maker or water option in the freezer door. We noticed about 6-8 months ago that it would leak on the floor by the front corner of the freezer door. Never at the same time, not all the time. But it seems to be happening more and more.

  • Steve Dec 26, 2008

    Same problem with a puddle of water freezing on the bottom shelf of the freezer. Also, about once a day, a puddle of water forms on the floor on the freezer side of the fridge. Would like to know how everybody else made out with either the drain line freezing up or the defroster heater replacement.

  • Anonymous Mar 23, 2014

    water leaks into bottom of freezer

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Mine just starting leaking also. Water gathers in bottom, then freezessolid. then additional water leaks out. I've check ice maker and door water line. confirmed by turning off water supply. Water continues to build in bottom. I think it might be the defroster. somehow the defrosting water is not draining? Check your out and let me know what you find.

Posted on Jan 24, 2008

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I vacuumed out the drain, after defrosting the freezer.  And then, through a service contract, I had the defrost heater replaced.  I'm not sure if it was one solution or both, but it seems fine now. Good luck, hope that info helped.

Posted on Jan 28, 2008

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Posted on Jan 02, 2017

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I have a Jenn-Air JFC2290v water appears on the floor front right corner, sometimes front left corner as well. I have moved the unit and have not found any water under it. This has been on going for...


I bought the same JFC2290 model and it says "Auto defrost". Mine is only 10 months old and it starts having exactly same problem already. Water leaks and I have to clean my hardwood floor twice a week. I will never own Jen junk again!

Nov 09, 2011 | Jenn-Air JFC2290VEP (21.8 cu. ft.) Bottom...

1 Answer

I have a jenn air side by side and water seems to be leaking near the front left corner area at random times and when it does leak it is a slow drip.... thoughts?


Look in the freezer floor to see if you have ice built up and over flowing into the floor. If so you have a clogged drain line which is located in the freezer behind the lower basket in the litttle gap at the bottom of the back wall. If you don't have that, the water line that runs to the water in the door is located at the front left side as well and you can get to that by pulling off the bottom piece of plastic that runs along the bottom of the whole machine.

Oct 31, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

Water leaking from under refrigerator model


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Aug 31, 2010 | Jenn-Air 21.6 cu. ft. Side-By-Side...

1 Answer

JDC2389GES side by side fridge Water is leaking inside the freezer and pooling at the bottom.


Hello and Welcome to FixYa!
Actually the leaking water is from the evaporator coil unit....(it is located at the back wall or underneath the freezer compartment). Under normal conditions,Self-defrost refrigerators usually dispose the water generated during the defrost cycle through a tube or channel that directs the water a pan (Known as Drip pan), commonly below the refrigerator unit....
The channel or tube is clogged and the water is leaking to the refrigerator/freezer unit, so you need to clear that blockage/contamination....Once the blockage is removed, the generated water will move through that channel/tube directly to the drip pan and there will no water on the floor in the refrigerator/freezer compartment. This is all you need to do....


Best of Luck,


Your token of appreciation in form of rating would be highly obliged,


Concerned.

Aug 25, 2010 | Jenn-Air Refrigerators

1 Answer

Fridge not keeping food cold.


When you open door to freezer do you hear a fan inside that compartment blowing? If you don't the fan motor is shot and will need to be replaced.

Nov 24, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn-Air JCD2389G Side by Side... Problem: Leak


very common blocked drain to cure unplug appliance defrost then remuve bottom panel freezer side you will find a silver tray with a drain chnnel unblock the hole that should cure it

Nov 09, 2008 | Jenn-Air JCD2389G Side by Side...

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