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Bissell 630 w

I am having a problem with my new vacuum. I used it twice and I no longer have jun going into the pail. I cleared the lower suction tube and cleaned the filters and stillnothing going in. I have only had it for about a month and bought it t Wal-Mart. an you help?

Thank you,

Bob Barrow

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Re: bissell 630 w

Well the 630W isn't a good model number, but if it is a month or so old, then it should be covered under warranty. You can call Bissell and find out where to take it for warranty service.

Posted on Feb 16, 2008

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Bissell proheat tubrobrush pet not suctioning?

Hi, it's Jeremy from Crucial Vacuum.

There are a few potential solutions you should try to fix the suction of your bissell vacuum. The first thing you should check is the height of your brush-roll. Your height setting may be too high for the type of floor you are vacuuming. Raise or lower your brush-roll depending on if you are vacuuming on carpet, tile, or wood surfaces.The second thing you should check is the vacuum bag. If it is full your vacuum can lose suction. This is simply remedied by replacing it with a new and clean bag. The third reason for a loss of suction is your hose is clogged. Check the hose for debris or foreign objects that may be obstructing the flow of air in the vacuum. The last potential reason for your vacuum losing suction could be the brush-roll itself. If it is clogged with dirt and hair it may not be spinning and not picking anything up. Check to see the condition of your brush-roll. If it is clogged remove the debris.

You can purchase direct your Bissell replacement vacuum parts from Crucial Vacuum with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care

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Hi, my Bissell 3920 has lost almost all of its suction. I checked the hoses and tubes but did not find any blockages. Filters are clean. Thanks.

Hi, Have you checked and made sure the floor plate is secure and tight without any gaps around the edges? If that's ok then check the suction hose where it bends down to the floor unit,, lots of times dirt,hair and stuff collects there when the filter was plugged up. remove the floor plate ( like you were going to change the belt ) and use a wire coat hanger to run up the suction hose and back out and clean out any debris, also check the entire hose for blockage ( top to bottom ). if this is all clear and you still have little suction - then the problem could be the vacume motor itself

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The bag full indicator on most vacuum cleaners is not completley fool proof. Most vacuums will just register a loss of suction, and they will then illuminate the bag full indicator, whether or not the bag is full.

If you've changed the bag, and the machine is still indicating a full bag, then this could mean one of two things.

1. Dirty Filter. According to the part diagram for your vacuum, there is a filter underneath of the vacuum cleaner bag (Bissell Part Number
203-1013) that is there to protect anything from getting into the motor. Since the filter is located before the motor, most refer to this as a pre-motor filter. Sometimes if this filter is really dirty, it can cause the vacuum to loose suction, which will also cause the bag full indicator to incorrectly display. Simply clean this filter by running it under warm water, then allow it to completely dry before replacing it in the vacuum. While the filter is out of the vacuum you can turn it back on and test to see if the light is off now that the filter is out. If the light goes off, then you have found the problem! If the bag full indicator is still on, please see the next possible problem.

2. Clog In the Vacuum. If the vacuum was run with a full bag, and when you removed the bag, the bag was completely jammed full, then your vacuum cleaner may be clogged somewhere. When the bag is packed full of dirt, the vacuum continues to try and put more and more dirt in the bag, even if it's full. Sometimes the dirt will even start accumulating inside the hose as it has no other place to go. The first place you should check is the hole that you connect the bag to. Remove the new bag that you installed and examine the hole that the bag connects to inside the vacuum. Can you see anything stuck here? If yes, do your best to try and dislodge it. If you're not able to visibly see anything here, your clog may be inside the hose, or even in the base of the vacuum.

If you have another vacuum cleaner this will really help you in clearing the clog. With the other vacuum, take the suction hose of the good vacuum, and connect it to the hose on your Bissell (still while the bag is removed, and the bag housing door is open). When you connect the hose of the other vacuum, can you hear a difference in the motor? Does the motor start running at a higher pitch when it's connected to your Bissell? If yes, then you've narrowed it down to a clog in your hose. If you can feel suction from the other vacuum through the hole that the bag connects onto, and the good vacuum's motor doesn't change noise when connected to the Bissell, then your clog is in the bottom section of the vacuum. You can sometimes stretch out the hose of the Bissell while the other vacuum is attached, and this will dislodge the clog.

If you don't have another vacuum, simply remove the hose from the Bissell completely. I believe that there maybe 2 screws that hold this hose onto the back of your Bissell, simply remove these two screws, and remove the hose. An easy way you can clear clogs is to take the hose outside, and use a water hose that has a pressurized nozzle on it, and spray down the hose while holding the hose of your Bissell vertically to allow gravity to work its magic. You can also stretch out the hose of the Bissell to get maximum benefit of gravity and the water.

If the clog is in the lower part of the vacuum, it is usually right at the suction port behind the roller brush. This is the most narrow part of the vacuums suction intake in the lower part of the vacuum, and is prone to clogs. Simply remove the four screws on the bottom of your Bissell to remove the bottom plate. Look behind the roller brush to where the suction port is to see if you can see any clogged debris.

If this doesn't help clear your clog, or fix the bag full indicator, I'd really like to try and diagnosis this further with you. Please just use the Clarification Request or add a comment and explain what happend after trying these things I mentioned above. I'll be more then happy to try and assist your further. I really hope that this was helpful to you. If you found this helpful, please be kind and rate my repair by clicking the thumbs up icon in the review.

Thank you very much,

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