Question about Lexmark Z640 InkJet Printer

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Not printing When I do a test print it works, but if I type something in word and then put it to print it doesnt print. Its almost as if it doesnt know that there is a black cartridge fitted. It just will not print

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Re: Not printing

This is the information I received from another person when i ask for help. I did exactly as it said and my printer works fine now. Try it and see if it works for you. Good Luck!

First download and run "CleanupUtility.exe" from:

Then unplug the printer's USB cable and restart your PC.

Then download and run the printer's drivers/install program for Vista, from:

Only plug the USB cable back in when the drivers/install program tells you to.

After install, I think it asks for another reboot.
Then all should work fine.

Posted on Jan 03, 2008

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My problem is its printing the test sheets but not the documents i want it to


How is your printer connected ? Thru USB Cable or On network ( router ) ?

If it is cable connected ( USB ) try the steps below

Disconnect the Cable from printer and PC and Reconnect and try to print.

If this does not help, Try the steps below

Go to Start / Run and type in "services.msc" without quotation marks, then press Enter or click OK.

(If you are using Windows Vista/Win 7, You need to click on START button and under search program and files - Enter the Services.msc and click the same program from Program list that appear )

In the window that opens (Services) look for "Print Spooler" on the right

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Click on the "Recovery" tab and change all 3 drop-down boxes to "Restart The Service".

Make sure the 2 text boxes underneath say "1" in them.

Click Ok until you are back at the Services window, close it and you're good to go.

Go back into the properties of the "Print Spooler" tab and be sure to click Start to restart the Print Spooler service and it will restart the service immediately.

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HP Color LaserJet CM1312nfi MFP printer leaves a 2 inch area unprinted using any programs. So basically it doesnt print the entire page.

turn on/off, unplug, plug in2_bing.gif, should reset configs.

take all the paper out, put half as much back in.
check the rollers to make sure no paper or particles are preventing printing

go to applications folder for your computer, dbl click printer icon for make of printer. check settings. print 'test document and clean cartridge heads', this should ensure proper printing formats.

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My printer works fine but when I try to print something off of my computer it doesnt print

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This problem sounds like the printer is not set up properly on the computer. Have you installed the software that came with it? If so, look for the printer under control panel and then try a test page. If the test page doesnt work, how is the printer connected to the computer, by USB cable? If it is connected by usb, try shutting the computer down, unplugging the usb cable, restarting the computer and once it is fully started, plug the usb cable for the printer back in. Do you hear a tone after the printer is plugged in? If so try to print again.

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The printer stop printing half way

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Thank you:)

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Actually its not my solution... see

"Holly" posted something that worked for me:

Holly Jul 6, 2005 07:09:59 GMT Unassigned Hello!

This is something you can try. Sometimes the printer doesn't understand that the alignment page you are scanning is for it to read, therefore you have to do a 'standalone alignment' on the unit before it actually does understand. Here is how you do it:

1. Hold Cancel and On, then release.
2. In sequence, press Cancel, Resume, Paper Type, Color Start Copy.
3. Another alignment page will print out and this is the one that you should actually put faced down in the scanner glass and press Scan.
^Hopefully that will be the last and final time that the alignment page prints out!!

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