Question about Microsoft Xbox 360 Console

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Tray wont stay shut

When I put in a disc the tray does not stay shut for more than 2 seconds

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Re: tray wont stay shut

Listen to it when you put a disk in, does it sound like it is still trying to load?

More than likely it is not loading completely. The loading mechanism is out of time. Jumped a tooth on the loading gear.

Need to be re timed.

Check for more solutions here

Posted on Nov 09, 2007

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2 Answers

My door will not stay shut to play a game what is ps2 door was not opening so we thought we fixed it but now it wont stay shut . all lights are on just wont stay shut to even read/play any games...

the tray doesnt stay in. does your ps2 sit on its side where the tray is sideways, or is it straight up? i think you should try rotating it to a point where it should stay shut.

Feb 11, 2010 | Sony PlayStation 2 (PS2) Console

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Xbox 360 disk tray wont stay shut

My 360 is/was having a similar 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

May 28, 2009 | Microsoft Xbox 360 Console

3 Answers

When i put an xobx 360 disc in it says to open tray

Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

This issue occurs when there is a problem with the lens on your 360 disc tray..

Apr 05, 2009 | Microsoft Xbox 360 Console

1 Answer


I took a small coffee straw and put some liquid silicone in it and stuck it through the front disc tray carefully to the small engine in the back. Hold your finger over the back of the straw so that the liquid stays in until you are over the engine top.Then I put in a disc cleaning disc for about 10 sec and then put in saints row 2 and it hasn't said "open tray" for about two weeks and counting.....

Mar 28, 2009 | Microsoft Xbox 360 Console

2 Answers

Disc Tray Problem

That is how the X-Box works. It doesn't stay open, because if it stood open and it accidently dropped or anything, the drawer would break, and that would cause alot of problems with Microsoft. Thanks for using Fixya!

Jul 11, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc Tray wont stay shut

A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

Jun 22, 2008 | Microsoft Xbox 360 Console

1 Answer

Disc tray problems

Redeem your warranty, this issue happens with the tray is going bad, first this small problem next reading problems

May 19, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 tray wont stay shut

I just solved this problem, very simple actually. Possibly can happen when the drive WILL close, but then loud noise as it tries to spin the disc up. Open the drive up (4 little screws on the bottom) and lift the lid up. If you look on the top white magnet spinner, the bottom side of the magnet system broke off of the disc motor. It will look like a little metal ring stuck to the white spinner thing whatever it's called. I popped that off and examined it, then used some krazy glue to stick it back on the motor spindle and it's away and going now. The reason the drive will not close, is because when the little magnet first breaks off it can get misaligned then when it tries to shut it gets in the way. The MAY be the cause to the problem. I fixed this issue today with mine, hitachi drive.

Feb 15, 2008 | Microsoft Xbox 360 Console

1 Answer

Cd tray on my 360 wont stay shut

either you will need it repaired or u can do it the cheap way and after the disc tray is shut put some tape over it and see if it will read it still. If not it will need to be repaired. It will only cost about $35 or free if you are still under warranty.

Feb 14, 2008 | Microsoft Xbox 360 Console

1 Answer

PS2 auto shut down when disc tray is close

big mistake. never use ps1 cables on a ps2. i made the same mistake once.

Oct 01, 2007 | Sony PlayStation 2 (PS2) Console

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