Question about Microsoft Xbox 360 Console

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Tray wont stay shut

When I put in a disc the tray does not stay shut for more than 2 seconds

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  • THEDALE Jul 18, 2008




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Listen to it when you put a disk in, does it sound like it is still trying to load?

More than likely it is not loading completely. The loading mechanism is out of time. Jumped a tooth on the loading gear.

Need to be re timed.

Check for more solutions here

Posted on Nov 09, 2007


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Posted on Jan 02, 2017


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Xbox 360 disk tray wont stay shut

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CD tray wont stay closed

Try using a CD cleaner. Generally this sort of problem occurs due to dust accumulating on the lens. The CD cleaner comes along with a solution.just spray on the CD and allow it to play in the CD drive. Sometimes the problem might even be due to a virus. Check whether your anti-virus is up to date.

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Disc Tray wont stay shut

A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

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1 Answer

Disc tray problems

Redeem your warranty, this issue happens with the tray is going bad, first this small problem next reading problems

May 19, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 tray wont stay shut

I just solved this problem, very simple actually. Possibly can happen when the drive WILL close, but then loud noise as it tries to spin the disc up. Open the drive up (4 little screws on the bottom) and lift the lid up. If you look on the top white magnet spinner, the bottom side of the magnet system broke off of the disc motor. It will look like a little metal ring stuck to the white spinner thing whatever it's called. I popped that off and examined it, then used some krazy glue to stick it back on the motor spindle and it's away and going now. The reason the drive will not close, is because when the little magnet first breaks off it can get misaligned then when it tries to shut it gets in the way. The MAY be the cause to the problem. I fixed this issue today with mine, hitachi drive.

Feb 15, 2008 | Microsoft Xbox 360 Console

1 Answer

Cd tray on my 360 wont stay shut

either you will need it repaired or u can do it the cheap way and after the disc tray is shut put some tape over it and see if it will read it still. If not it will need to be repaired. It will only cost about $35 or free if you are still under warranty.

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big mistake. never use ps1 cables on a ps2. i made the same mistake once.

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you should try inspecting & servicing the tray transport mech first and then the tray sense swt.

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