Microsoft Xbox 360 Console
Problem for Microsoft Xbox 360 Console

Xbox 360 Cannot access Xbox Live




By geeijoe on Oct 28, 2007

" "
Every time I try to access Xbox Live it fails. I then try to diagnose connections as it recommneds. It runs through the list (IP, DNS fine etc) until it gets to XBox live. It tthen ponders this around before returning the word 'fail'.  When I ask for more info in the box next to this it tells me nothing.

HELP!!!

Guy

Same Problem

Dec 11, 2008

-   my sons console coming up to 12 months old has recently been banned. he has in no way altered or used any cheat codes yet 4 calls to microsoft have yielded nothing, all i get is that the z code tells their system the console has been modified in some way. a letter of complaint to the states was a waste of time also.
any chance of repair or overturning ban, if not what legal recourse would i have against the might that is microsoft?
any help be great thanks-   chuffyduffy

Sep 24, 2008

-   mine doas the same and my windows live id wont let me acess that idir it says my email address has being claimed by someone else then it made me change it and its making me create a new gamertag doas anyone know how i can acess my account its steve3194 thanks-   steve3194

Apr 03, 2008

-   go to sign into my xbox live account and after a wait it just comes up with test connection and when i do everythings all conected wht do i do?-   dikvandike

Dec 23, 2007

-   cannot sign into live.-   D TREM 1

Dec 23, 2007

-   I have the same problem.Xbox live connection test fails,and nothing is in the more information box. PLEASE HELP!!!!-   D TREM 1

Solution #1

posted on Dec 18, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
My son had the same problem with his xbox 360 and xbox 360 support told me that the prior owner did something illegal and the console has been banned permanently.

We are trying to get xbox 360 support to remove the code.

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12 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Dec 23, 2007

it stops at xboxlive

Comment by pato f, posted on Dec 23, 2007

i was playing a game online and my profile disconeccted i tried to sign back in and it wouldent let me everything was fine but xbox live in the xbox live conecction test im just woundering if i can fix it or is it just something wrong wit xbox live and everybody is disconected

Comment by Guest, posted on Dec 23, 2007

cannot sign to xbox live

Comment by PoppaChunks, posted on Dec 23, 2007

my system is not a modified or illegal 360 I was playing on line and suddenly I was cut off from online play I ran the test and it said xbox live failed

Comment by Guest, posted on Dec 16, 2007

same and its saying im banned ?

Comment by Guest, posted on Dec 15, 2007

after signing in the icon with the revolving circles continues for a whike then stops it then returns to connect to xbox

Comment by Guest, posted on Nov 25, 2007

hi my problem is it stops at the ip

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