Question about Microsoft Xbox 360 Console

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Xbox 360 Cannot access Xbox Live

Every time I try to access Xbox Live it fails. I then try to diagnose connections as it recommneds. It runs through the list (IP, DNS fine etc) until it gets to XBox live. It tthen ponders this around before returning the word 'fail'.  When I ask for more info in the box next to this it tells me nothing.



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Re: Xbox 360 Cannot access Xbox Live

My son had the same problem with his xbox 360 and xbox 360 support told me that the prior owner did something illegal and the console has been banned permanently.

We are trying to get xbox 360 support to remove the code.

Posted on Dec 18, 2007

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I am trying to get NetFlix on my XBox 360. I have a router, I have a subscription to NetFlix and Windows live. The XBox 360n test screen keeps telling me that my Microsoft Windows Meadia failed the test....

Netflix is available as a native XBox 360 app, accessible from the Dashboard. It will need to be installed the first time you try to run it, but after that it runs like any other app. You do have to have the system updated to the latest Dashboard to use it, however. Look for it in the video marketplace. No PC is required to utilize the app on the XBox, although the system does have to be authorized to connect to your Netflix account

Feb 28, 2011 | Microsoft Xbox 360 Console

2 Answers

Failed Ip adress for xbox live

First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

Apr 03, 2009 | Microsoft Xbox 360 Console

1 Answer

My adapter is Wired but my IP address Fails :(

I am not sure how to fix it through multi-wired interned but the best way to get connected to the Xbox Live is to give it a direct access to the internet.

Try to look into your manual you got with your Xbox and find how to connect it through other means than direct access.

In the meantime, before you find a way - your best bet is to just take your internet cable that is connected directly to the modem and connect it to the Xbox.

Dec 31, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox wont connect to xbox live

This problem indicates that there is a error with your account. I suggest going to and seeing if you can log in there. From there you should be able to access accounts and billings. Make sure your account is up to date. If it is not then do so and test xboxlive connection once more.
This should help please post if it does not.

Nov 16, 2008 | Microsoft Xbox 360 Console

3 Answers

Ip address failed

I think you need to ring your internet provider and they will enable xbox live from their side. Its fairly simple and they will know what your talking about.

Oct 20, 2008 | Microsoft Xbox 360 Console

6 Answers

Xbox live cant connect mtu failed

Hi can you please help me i was on xbox live tryed to connect with a router and now my 360 is askin for an ip address,but we do not no it can you please help thanks Paul

Aug 02, 2008 | Microsoft Xbox 360 Console

1 Answer

HiWhen you attempt to access Microsoft?s Xbox Live

If you have a home network (router) try resetting it. Make sure you reset your console at the same time. You can try resetting your modem. Once you reset either give it 2 mins. to come up. Hope this works, if not contact you ISP (internet service provider).

Jun 25, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 to wireless laptop

Make sure ethernet cable from XBOX 360 is connected to one of the 4 access ports on the back of the router.

Mar 16, 2008 | Microsoft Xbox 360 Console

7 Answers

Connecting to xbox live failing

The xbox live board is down,so if you pass all tests except the xbox live one,this is the problem.I rang them and they said over 50% of users are having this problem.Its because so many people went on it over Christmas and the system got overloaded.They said they're working on it and it should be up and running in a week or two. ~~PS~~ I rang on the 12-1-08 so it should be up by the 20th,its not your fault,the servers down.

Dec 22, 2007 | Microsoft Xbox 360 Console

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