Question about Brookstone Pure-Ion UV Air Purifier

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PURE Ion shuts off after a few moments

When I plug in my PURE ION it only stays on for a few mins and then I hear a beep and it shuts off is there a way to reboot or reset this machine?

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Re: PURE Ion shuts off after a few moments

This machine is less than 2 years old and I paid $500 for it. I am extreamly disappointed. Broostone was no help at all. How do I get it to work again. It was on then I tried to turnit off and it would not. I un-plug it instead it would not turn on since. Additionally, I wash the filter, vacuum it and put the filter back on at the same time. It still would not work. Please help.

Posted on May 03, 2008

Re: PURE Ion shuts off after a few moments

i had this happen and i clean the filters thoughly then pushed the power button and nothing, then i started running my fingers over the touch screen and almost magically  it came o....

Posted on Apr 18, 2008

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Re: PURE Ion shuts off after a few moments

You need to shut it off, unplug it, and pull both the filters out at once and then plug it back in, and push both filters in at the same time, simultaneously. This will re-set it.
Also, if this continues to happen, you must vacuum the insides of the unit, aside from the filters, themselves, it can get all clogged up.
We live on a busy street and our house can get REALLY dusty, we have a older home with carpets and two cats - so our unit really has to work hard!
Good luck!

Posted on Mar 21, 2008

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