Question about Brookstone Pure-Ion UV Air Purifier

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PURE Ion shuts off after a few moments

When I plug in my PURE ION it only stays on for a few mins and then I hear a beep and it shuts off is there a way to reboot or reset this machine?

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  • dsmith4882 Nov 26, 2007

    I cleaned the filters and it will not turn on.

  • mamakass Mar 10, 2008

    I have replaced this machine 3 times. This one has worked the longest.

    The program set button got pushed, I could not turn it off, so I unpluged it and now it will not come back on?  I have unpluged and replugged? What now?

  • Anonymous May 30, 2008




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This machine is less than 2 years old and I paid $500 for it. I am extreamly disappointed. Broostone was no help at all. How do I get it to work again. It was on then I tried to turnit off and it would not. I un-plug it instead it would not turn on since. Additionally, I wash the filter, vacuum it and put the filter back on at the same time. It still would not work. Please help.

Posted on May 03, 2008


i had this happen and i clean the filters thoughly then pushed the power button and nothing, then i started running my fingers over the touch screen and almost magically  it came o....

Posted on Apr 18, 2008

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You need to shut it off, unplug it, and pull both the filters out at once and then plug it back in, and push both filters in at the same time, simultaneously. This will re-set it.
Also, if this continues to happen, you must vacuum the insides of the unit, aside from the filters, themselves, it can get all clogged up.
We live on a busy street and our house can get REALLY dusty, we have a older home with carpets and two cats - so our unit really has to work hard!
Good luck!

Posted on Mar 21, 2008

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These are usually quiet so the clicking might be an problem. It could just be a dirty ion generator. On this unit you can toss those into the dishwasher. If they are dirty enough the click you hear might just be a spark. If it is sensing this it might be why it is shutting down as well.

I've included a link to the manual for the unit so that might help you out in settings and so on.

This is the pdf manual

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