Question about GE 25942GE2 Cordless Phone System

2 Answers

"new voice mail" display

I have a ge 5.8 ghz corldess phone - 25942 series

i have the answering machine on after 5 rings

my phone display says "new voice mail" and my base indicator light just goes on and off - blinking non stop

i have erased all messages in the answering machine as well as my phone provider (voip)

i have unplugged the phone and restarted
i have made all settings default
and it still gives me the "new voice mail" display

can you help me take this off? i cannot seem to find the solution in your site or any other troubleshooting website...

thank you

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  • 3 more comments 
  • Anonymous Nov 03, 2007

    same as above

  • Anonymous Nov 27, 2007

    Same exact problem; tried the same things unsuccessfully.

  • snigs69 Nov 28, 2007

    my handset says new voice mail and i dont have voice mail, and the light just keeps blinking

  • snigs69 Nov 28, 2007

    i had the same problem, call your phone service and have them disconnect the voice mail service, you have to use it to hear your message and then delete it and then you should be good, also tell them to put there ringer setting to like 9 or something if they cant just stop the voice mail service, that way your machine will get to it before voice mail since most phones only go up to 5 rings before your machine gets it.. hope this helps all

  • sharomari Aug 21, 2008

    I have the same problem, and I use Vonage, but when I got to my 'dashboard', there are no new voicemails there. This is the only phone service I use, and I have no idea how to access this mysterious 'voice mail' that my phone wants to give me...

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To stop flashing light go to you message box, listen and then delete messages, This worked for me. Good luck

Posted on Nov 21, 2008

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Call your phone service and have them disconnect the voice mail and if they cant just remove that have them set there rings at like 9 since most phones only have up to 5 rings for the machine to answer.you will have to use there voice mail service to hear your message and then delete it but should be good after that. i have comcast and they said it would take 3 days to deactivate voice mail but told me how to get there so i can get rid of that flashing light, hope this helps you

Posted on Nov 28, 2007

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GE phone model 29581 does not seem to have instructions for resetting voice mail ...my phone just keeps ringing and won't go into voice mail
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I resolved the problem but I'm not 100% sure of how I did it. If it happens again I'll try it again. I left the answering machine OFF so the Voice Mail would take any messages. A friend phoned and left a message in the VOICE MAIL, I knew this because of the broken dial tone when I went to make a call. When I erased his message the 'New Voice Message' displayed on the handset disappeared. I figure a previous caller hung up just after the voice mail picked up. It was not long enough so it did not register in the voice mail but somehow registered on the GE phone. Since there wasn't anything registered in the VOICE MAIL to erase the message was 'stuck' on the handset display. As soon as there was a message registered in the VOICE MAIL that could be erased it also cleared the message on the handset.

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