Question about iRiver H10 MP3 Player

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H10 My son's H10-5GB does not turn on. Since it is about 2 years old, it is out of warranty. My son is not aware what could have caused the failure. I am certain that condition of the battery is fine. Why? There are 3 other H10s in the family. When I take the battery from my son's and place it in the other 2 they turn on fine. The battery also charges fine. However, if I were to place the battery from either of the working ones into his H10, his still does not turn on. I managed to remove the four screws from under the battery of the H10 that will not turn on to get to the system board but does not have a clue as to what I should be looking for. Is this something that I can fix ? If so, what am I looking for to repair? Does the H10 has such a thing as a fuse? Any help is appreciated. Thanks,

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Re: H10

I would not mess with the hardware fix, but instead try this "soft" fix:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jun 13, 2008

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How to restore iriver h10 5gb

how can I restore my iriver mp3 player

Dec 26, 2013 | iRiver H10 MP3 Player

1 Answer

I live in new zealand where can I buy a new battery for a H10 model and charger please

you can buy on

and place shippi9ng to NewZealand. Shipping cost $2.oo

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Sep 27, 2011 | iRiver H10 MP3 Player

1 Answer

I can not delete unreadable/corrupt music(MP3) files

When your iriver H10 has corrupt files you may want to solve the issue by formatting the player's hard drive.
This is how I did it with my H10 5GB (so called 'MTP device' thats recognized by Windows as a portable device i.e. "Windows Portable devices".
To do so follow 2 steps: step 1: Format the hard drive of your H10. step 2: Re-install the player's firmware.
step 1: Format the hard drive of your H10: --------- 1. Make sure your H10 is turned off and disconnected from the computer. 2. Take out the battery, wait a second, and put the battery back in. 3. Turn on the hold switch (so that you don't accidentally turn the H10 on all the way). 4. Plug the H10 into your computer. 5. Turn on the H10 while holding the "O" button. On your H10 screen You will see the message "UMS Mode" if you have done everything correctly. You can now let go of the "O" button. 6. On your computer, start Windows Explorer, navigate to the drive, right click and select 'Format'.

step 2: Re-install the player's firmware. --------- 1. Download and install iriver Firmware Updater v2.4.0.0. I found a downloadable copy on this website: 2. Start the newly installed software and follow the Wizard. I clicked the 'USA' button when asked where I bought the device. This should install the MTP firmware. 3. Wait for the software to complete and disconnect your device from the computer. 4. Wait for your device to install the new Firmware.

Oct 01, 2009 | iRiver H10 MP3 Player

1 Answer

How do i reboot my iriver player

for the h10 5gb, just remove the battery, it resets when you put it back in. Some of the other units come with their own reset button.

Aug 05, 2009 | iRiver H10 MP3 Player

1 Answer

Where can i buy hard drive for iriver h10 5gb ?

You cannot buy this component part from the company - your best bet would be to go to eBay and see if anyone is selling one with a broken screen, and no other known hard drive defects. Even then, it won't do you much good unless you are an expert solderer/electrician. Good luck.

Sep 11, 2008 | iRiver H10 MP3 Player

3 Answers

Gavin h10 5gb

Take the battery off, wait 10 seconds and put the battery back on. Then attempt to connect to the iRiver firmware updater in emergency mode. Then use the recovery tool, which will erase everything on the playe,r and re-format the drive.

Should result in a good-as-new player.

Nov 03, 2007 | iRiver H10 MP3 Player

2 Answers

Defective Scroll Pad iRiver H10 20Gb

As stated above the 5/6gb units and the 20 gb units use the same scroll bars but they sit on different metal platforms. The platforms are not interchangable. The only way to do it is to remove the old/broken scroll bar from the 20gb metal platform. Then CAREFULY peel the working scroll bar off the 5gb platform be very careful the unit is in multiple layers of plastic and is very FRAGILE. Re attach the working scroll bar to the 20 gb platform and gently plug the little tail into the slot on the motherboard.
OR, buy a working 20 gb scroll bar from ebay. two screws and you're done.

Apr 21, 2007 | iRiver H10 MP3 Player

3 Answers

System files missing

Reacquire firmware from iRiver website

Nov 13, 2006 | iRiver H10 MP3 Player

2 Answers

My h10 will not switch on, iriver support will not help

Try to reinstall the software CD you received with the player. Good luck

May 01, 2006 | iRiver H10 MP3 Player

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