Question about Waring WMK300 Professional Belgian Waffle Maker
Turns on but will not heat up after about 10 uses
Hi this is Mark again. I received the thermal fuse and installed it yesterday. The waffle iron works great. To repair the waffle maker I removed the four screws on the lower griddle and removed the round stainless cover. I next snipped off the old fuse and purchased metal wire connectors from an auto parts store. It was actually an in line wire connector (tubular) and a removed the plastic outer shell. I stripped the ends of the black wire that the fuse was connected to and crimped the thermal fuse to the black wire. To make sure it wouldn't separate I soldered the connectors. I made sure that the white silicon tube was still in place during the process and that none of the wire was exposed. If the wires touch metal you will have a short. I then reassembled and plugged it in. Volia! Back in action and waffles for breakfast. It appears on my unit that the black wire may have grounded out and that is why the fuse blew. I don't know for sure. To be safe, I will be cooking my waffles on 3 instead of 3.5. I would have to say that either you need to be fairly handy or have a friend help you and buy them a beer.
Posted on Jan 11, 2009
After numerous fixes and replacement units I did finally contact Waring directly through their website. I explained my situation and reported all the posts I had seen regarding the same problem. They responded quite quickly, sent me a UPS return sticker and within a few weeks sent me a new unit. I cannot find the manufacturer's date on the unit, but it is different than my previous units. The bottom stand is now made of plastic. No worries though, so far so good, waffles for breakfast again. It's been two months now, I'm keeping my fingers crossed. Try contacting them directly, I found them better than any store or repair shop. They have to be aware of this problem and I don't know how a recall happens, but they probally would much rather replace your unit than recall all units.
Posted on Feb 25, 2008
This morning, I too fell into this "doesn't work after 3 months of use". I bought mine at costco and when I called them about returning it for a replacement, then told me they no longer have it
but, they would refund me my money.
I want my waffles.
So, after reading some of these other situations people were having, I contacted the local store who services these and basically, since it is under warranty, I bring it in to the store and they get another one, new, from waring and it will not cost me a dime.
Now, the folfs at the store said, Your the first one this week with this unit and they usually get about 3 a week - with the same problem. They also told me that the replacement one must be better because they never had a customer repeat after giving them the replacement one. I hope this will work for me as well.
Another bit of information. I tried to see what was the problem with my unit. Since I am gifted with the ability to fix just about anything, I attempted to see what was the problem. Inside the unit, the two wires that feed the heating elements has a compoent that appears to be something like an in line thermister. It had markings indication 240 degrees and 250 volts. I tested it with a meter and found voltage, AC, on one side but nothing on the other which tells me this compoent went south.
That is why I called the repair store to see if I could get the compoent but they just told me that it is not "field repairable". Whatever that means.
So if your unit is still under warrenty and you still have your receipt, and you have a shop you can bring it to. You may be able to get a replacement.
If I can, I will post another message if all works out or even if it doesn't.
I wish they would stop making things in China. I stuff just does not last.
Posted on Mar 22, 2008
I got a similar problem with my waffle maker. After about 10 uses, I heard like a loud sound and I saw some sparkles coming out of the back of the maker. It was still heating but I didn't use it after just to be safe. I then opened the bottom round cover and found that the rear edge of the cover was blackened, there was a little notch in the steel and the black wire was about to cut.
So it explains that this waffle maker has a design flaw because the round covers have really sharp edges and they can cut the wires that are close to them when you rotate or open/close the unit. I can't return it because it is not on warranty anymore so I'll repair it myself by increasing the wire insulation and by reducing the sharpness of the covers at the rear near the wires.
Posted on Mar 15, 2010
Has anyone contacted Consumer Affairs about this product. We have now gotten 2 thinking that it was just a one time problem, but no right on que it stopped working mid waffle on the 3rd use. (Same as last one) We purchased ours from Costco. I think that it wrong that they are still selling this product when there is most obviously a problem with it. Just a thought! We are returning ours to Costco and we are also contacting Consumer affairs so they can check into it.
Posted on Feb 25, 2008
I had to cut the white tubing to get to the fuse, I bought another at radio shack, but no crimping stuff in stock. They sold me a soldering kit and I replaced the fuse, but the first time it heated up, there was a pop and the solder came loose. I am assuming that the solder is not rated high enough temp for the job and melted? The bottom plate did heat up, so I know I am on the right track. The company said the date on the bottom says it is 4 years old and I can mail the heavy thing to them at my expense and that they might consider replacing it or not since they don't repair. I am afraid to send it since it might be for nothing. I can't find the crimping parts, where can I order them and what is the size I need and the tool too.
Posted on Oct 27, 2011
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