My Bissell 37603 Upright Vacuum started smoking the other day while my wife was using it. I took the cannister off and noticed that the electrical plug between the detachable cannister and the power broom. The vaccum is only 2 years old, and although it is out of the express warranty, I am of the opinon this is due to manufactures defect and is also a health and safery issue. Anyone else have this problem. Please let me know. I haven't been able to reach a bissell rep about this yet but I am hopefule theyc can help.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: Bissell 37603 Upright Vacuum smoking
You need to call Bissell, have your model and serial number handy. They may refer you to as warranty service shop to take it to, but it will be replaced with a new one, and under warranty. Call customer service at (1-800) 237-7691
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Probably a hose clog. Check the hose on the back of the cannister. Most likely clogged where it attaches to allow debris into the cannister. If cannister is not filling up, that's a sure sign. To remove from top of back of cannister, just turn the ring on the end of the hose to release. Take it outside and push a long thin object through it to force out the clogged hair or debris. The motor is designed to shut off the vacuum cleaner for 30 minutes when this happens to avoid burning up your motor.
We experienced the same thing. There are several filters on the vacuum cleaner that need to be cleaned out regularly (monthly in the user's guide). But the reason ours was shutting down is a protective circuit that cuts power for 30 minutes to avoid burning up a motor when there is a clog. Our clog was in the hose on the back of the cannister. One end of it can be lifted out of the bottom. The other end locks into place on the top (by rotating the ring on the end of it). It is the path for the hair and debris to the bagless cannister. We found that the top end of that hose was clogged with hair preventing anything from going into the cannister. So if your cannister is not filling, that's probably your problem. Easy to remove the hose and it's only about 18" long, so find something to stick through it and force out all the clogged debris and hair. Good luck!