The floor brush is stuck - Oreck VersaVac Bagless Vacuum / Steam Mop

Sounds like the belt for the brush is worn, stretched, or loose. Replace the belt. OR the brush is set to low or set for hard floor. Set the brush up to next mark until it works. Using it set to low can cause the brush belt to stretch over time. If it spins when not in contact with the floor- it is the belt.

look for a sharp object stuck in brushes ,in casing or casing damage

look for a blockage -something may have dislodged the lever mechanism, or be stuck preventing the roller or position leaver from moving.

Hi, it's Jeremy from Crucial Vacuum.

In the link below you will find the user manual for your Hoover Floor Mate vacuum:
http://hoover.com/file/597/

Here are a few repair tips to make fixing your vacuum easy. Your Hoover brush-roll is connected to the motor by two different sized geared belts. Over time, the belt's gears wear down and stretch out losing the grooves and tension that turn the roller. When this happens you will simply have to attach a new set of belts. Another reason why your brush is not spinning could be that there is debris stuck in the roller and/or bearings. You can either use a can of compressed air to remove the debris or simply remove it with your hand.

You can purchase direct your replacement Hoover Floor Mate parts from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/index/?manufacturer=37&q=floor+mate

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Even though your belt is intact it still could be worn. if you tilt the vac up (roller off the floor and the roller spins, replace the belt. on most vacuums the life of the belt for optimum performance should be 9- 12 months. If your vac has a carpet / bare floor selection, check to make sure it is in carpet mode.

I’m happy to assist further over the phone at https://www.6ya.com/expert/robert_b96ba3f038cf317c

Something is stuck in the throat of the floor head, between the brushes that turn, and where the hose connects at one side (usually right hand side) of the floor head.

Reply back what you find.

http://www.espares.co.uk/datastore/ProductManuals/350256.pdf
Maybe the above link may help you?

after 2 weeks it should be still under warranty. but my guess is you have hair etc wrapped around the brush tip vac so you can see brush(es) remove all string,hair etc... from around the brush area (may have to remove bottom to get all the hair etc... stuck around it. it also may have been jammed up pretty tight and continued use could snap the belt or burn out motor

Hi.

 

Check brush roller for obstruction. If roller is free to turn then clutch has warn out.

 

If it is the clutch try this site for help.

 

http://dysonmanuals.inc.io/