My shredder come on but the blades do not move

do not use oil in a shredder
the paper becomes contaminated and will not cut
besides that all the oil will be moved by the first sheet of paper shredded
if the paper is not being cut properly get new blades or a new shredder

Hi,

Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds.

Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled.

Follow instructions to oil your shredder;

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three time.

Regards.

Hello,

Cross-cut shredders require monthly oiling of the cutting cylinders to maintain proper operation. Failure to oil the blades regularly could result in excessive noise during operation.

Oiling Your Shredder's Cutting Blades:

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three times.

I hope the above helps....

Good luck.

you have some teeth missing off of one of the gears, most likely the dual gear thats driven by the motor.

razors

turn the shredder off by disconnecting the plug from the socket find a flat instrument that will not damage the blades and try and manual move the blades. I would advise using thick gloves whilst doing this to prevent any cuts or bumps. You will also need to lubricate the shredder for it to move freely, find some good machine oil or shredder oil and lubricate this may also help in the process of freeing the jam,


Good luck

Inside the motor assembly there are a series of nylon cogs , a large one of which interacts with a metal one.  This is the most likely place you have one or two teeth missing from the large nylon cog that drives the shredder blades.

Look for a wadd of paper jammed up in the blades, it don;t take much to plug them up you can over look this very easely. DFD

Hello,
Sounds like the internal gears or drive shafts are either broken, or out of alignment. Not exactly something that can be easily fixed usually. Hopefully, it's still under warranty?

From the sound from your description, it is Probably a cracked gear or a worn bushing.

To get a better idea, you would have to take it apart to see what is going on inside.
Good luck

try saturating left over paper with shredder oil and let sit for 4-5 hours or more this should soften paper enough to remove easier although it may be a little messy