Question about Hoover HCA390FFK Bottom Freezer Refrigerator

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Nextra Hoover Fridge Freezer, Fridge not cold enough.

We have lost our instructions for our Nextra Hoover Fridge freezer.  Our fridge is too warm and we can't remember which way to turn our wee dial to make it cooler.  Should we turn it towards zero or towards number 4 and super?  Thanks

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  • 2 more comments 
  • garethellis3 Oct 10, 2008

    Our fridge freezer keeps making intermittent noise. It sounds like a fan belt is slipping or similar to the sounds old pipes in a house a loud whirring noise. The fridge seems otherwise to be running okay, is cold and working properly. any idea on what is causing the noise and how to fix it?

  • gREEDY j Mar 26, 2009

    Fridge not cold enough.
    freezer chills but does not freeze

  • Anonymous Mar 20, 2014

    Was operating at 5 is now not freezing in freezer and cooling in fridge

  • Anonymous Mar 20, 2014

    Not freezing and fridge not cool I have lost instructions



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I would turn the thermostat up towards number 4.

Posted on Dec 12, 2007


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The same symptom occurred in our fridge freezer. The fridge compartment warmed up whilst the freezer compartment continued to keep temperature.

The cause of our problem was diagnosed as a frozen sensor that controls a flap, that controls the flow of cold air from the freezer compartment up into the fridge compartment. We were advised to power off the fridge freezer (removing all food and trays from the freezer unit first), and to leave it to defrost for 24hrs. We needed to place a few towels on the floor of the freezer compartment to soak up the melt water. After 24hrs we followed the power up instructions in the manual (versions are available online if you have lost yours). Within a few minutes it was obvious that the fridge compartment was being cooled – Problem solved :)

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