I've had the Zen Vision M for about 18 months. Up until recently, it worked perfectly. The problem I now have may be the unit or it may be my computer. Recently, when I try to rip tracks from CDs, or to simply move already existing MP3 files from my computer to the player, I get a message on the computer that the "operation failed". I can no longer move files to the Zen Vision M, even though I have many gigs of available space on its internal HD. Any advice?
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Well, i didn't charge mine over night, was listening to it in the evening while doing some chores and all of a sudden it stopped playing, Blank screen and permanent Blue light. I tried to turn if off but it didn't respond so i left it. In the morning, it went off itself (guess the battery was low). So i connected to the computer and inserted the ZEN CD. As i was exploring the CD looking for a solution, then all of a sudden the screen came up with a note "Rebuilding..." after 5 secs it came on. With all my files intact!
I hope this wud be helpful, You could give it a shot, after all there's nothing to loose!
These problems sound to me like its time to format your hard drive. To format the hard drive, put your Zen into Recovery Mode. Put a paperclip in the reset hole and hold the on/off button in the "on" position. Then release the paperclip and continue to hold the on button until you see the screen change to Recovery Mode.
Select the Format option, then Reboot. If your Zen still isn't recognized by your computer, this likely means there is a chip failure on the motherboard. Click here for more troubleshooting advice.
I've been able to solve the problem I had with transferring files to my Zen Vision M.
I uninstalled all components of Media Source 5 and Zen Vision M Series Explorer on my PC. I then reinstalled them again. I also rolled back to Windows Media 10 (as I recently upgraded to v 11) and unchecked Sync with Zen Vision M in tools/options/devices on WM player. I then run the Clean up in recovery mode on the Zen. When the PC restarts after the installation of the software it will ask for you to connect the player. The PC should now successfully transfer files to the player.
I'm having the exact same problem. My zen is 'charging' but isn't detected anywhere on my pc and I'd leave it charging for days but nothing happens. I've tried different usb ports, reinstalling the software several times but nothing. I recently reinstalled Windows and with my new pc my Zen cannot work on it for some reason?! I put previous files from my old pc onto my Zen hoping that I could transfer them onto my new Windows pc but I fear I've lost the data on my Zen completely. Arggh, any suggestions guys? Please..x