Question about Creative Labs ZEN Vision:M Digital Media Player

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Can't move new files to Zen Vision M

I've had the Zen Vision M for about 18 months.  Up until recently, it worked perfectly.  The problem I now have may be the unit or it may be my computer.  Recently, when I try to rip tracks from CDs, or to simply move already existing MP3 files from my computer to the player, I get a message on the computer that the "operation failed".  I can no longer move files to the Zen Vision M, even though I have many gigs of available space on its internal HD.  Any advice?
Thanks,
Matthew

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2 Answers

Go to Zen vision media explorer, the go to settings and information. under the tools tab run clean up now and delete temporary files. Do not use format option

Posted on Dec 20, 2007

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Download recovery tool off creative's website.

Posted on Dec 19, 2007

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I uninstalled all components of Media Source 5 and Zen Vision M Series Explorer on my PC. I then reinstalled them again. I also rolled back to Windows Media 10 (as I recently upgraded to v 11) and unchecked Sync with Zen Vision M in tools/options/devices on WM player. I then run the Clean up in recovery mode on the Zen. When the PC restarts after the installation of the software it will ask for you to connect the player. The PC should now successfully transfer files to the player.

Hope it works for you too.

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have you tried doing a clean?
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has the unit been dropped?
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There's a little area at the bottom that says, reset, you take a thumbtack, and just pop it in! It will be back to working condition without losing files with no problems!

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