Question about Office Equipment & Supplies
Shredded 5 or 6 credit cards, one at a time. Will not shred anything now. Can go in reverse, but not forward. Unplugged it and looked underneath, can't get anything to move - not sure what to do now.
Looked for Infoguard website, found this site. Any suggestions? Can't find instruction book, was hoping to download from Infoguard website.
I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.
Posted on Mar 02, 2008
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Posted on Jan 02, 2017
SOURCE: Shredder won't shred any more.
You might have broken the actual mechanism enabling it to move forward. To be honest, your easiest solution would be to buy another shredder rather than attempt repair if this is the case, they're so cheap now.
Posted on Mar 27, 2008
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