Question about Office Shredders

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Shredder won't shred any more.

Shredded 5 or 6 credit cards, one at a time.  Will not shred anything now.  Can go in reverse, but not forward.  Unplugged it and looked underneath, can't get anything to move - not sure what to do now.

Looked for Infoguard website, found this site.  Any suggestions?  Can't find instruction book, was hoping to download from Infoguard website.

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Re: Shredder won't shred any more.

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Posted on Mar 02, 2008

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SOURCE: Shredder won't shred any more.

You might have broken the actual mechanism enabling it to move forward. To be honest, your easiest solution would be to buy another shredder rather than attempt repair if this is the case, they're so cheap now.

Posted on Mar 27, 2008

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My Executive Machines EPS 1200X shredder works in reverse, but does not shred.

there should be a forward/ reverse switch that is used to unjam paper being shredded. check that
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My Black & Decker Shredder #BD-61 all of a sudden does not work. I used it tonight, but the next time I tried it does not work. The lights come on in both positions, but

On some shredders when both the forward and reverse LEDs are on it can indicate either a jam or a full receiver bag/ container (the area that the shredded paper is fed into).
Try the following steps:
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  3. ) empty out all the shredded paper (see 2 on diagram)
  4. ) check that the shredding jaws (both the entrance and exit) are clear of any shredded material (see 3 on diagram)
  5. ) put everything back together
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Hopefully you should hear your shredder motor running. If it is switch it to automatic and try shredding again

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Only goes in reverse

Lube might not be necessary. Unplug the shredder from the outlet. Lift it off the shredded paper bin and turn it over. It is very possible that you have a jam. If this is the case, remove as much paper as you can making sure that you don't use anything that could do damage to the cutter'shredder blades. Once you have removed as much paper as possible, place the shredder back on the bin making sure that it is aligned properly. One way of making sure is to check for any space between the shredder and bin. If you do have space make sure that you replaced the shredder correctly on the bin; you may have to turn it around 180 degrees. When you get the shredder properly aligned, use the switch (DO NOT USE PAPER AT THIS TIME) to switch the shredder from Forward (shredding) to Reverse. You may have to do this a couple of times so be patient. At this point the shredder should be working in both directions. If so, move the switch to Auto or the center position and try a SINGLE sheet of paper. If it shreds that piece of paper, then you have fixed it. Be sure not to insert more paper than the shredder is rated for. Also, unless it specifically states that it can handle staples, credit cards, etc. do NOT let any of these items run through your shredder.
If none of the above works, buy a new one - :)

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Royal 85x crosscut shredder stopped working

Some shredders aren't designed to shred anything more than paper. Credit cards, staples, paper clips and the like could have jammed it up. Try running the shredder in reverse and oiling the blades. More help with paper shredder oil here:

If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here:

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likely a spacer has broken, if you can see the underside of the cutting heads you will see a spacer or two hanging out, If this is the case the heads will have to be bebuilt or replaced.

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I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

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