Question about Whirlpool Duet GHW9150P Front Load Washer

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Fabric softener leaks out at beginning of wash

My fabric softener leaks out at the start of the wash.  I fill the dispenser to the max line and voila, it is out before it should.  Why is this happening?

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Re: fabric softener leaks out at beginning of wash

I have the exact same problem. It is quite annoying. I was about to call Whirlpool (have an extended warranty) but thought I would try the web first. No, the dispenser is NOT overfull. The fabric softener even drips onto my floor if the tray is open even if the machine is not on. I think something is wrong with it.

Posted on May 14, 2014

Re: fabric softener leaks out at beginning of wash

I have a 9200SQ Whirlpool duet.  It might be similar.  I think the bleach and fabric dispensers work on the siphon principal--once the level gets above a certain point they will then siphon out until almost nothing is left.  They should not start to siphon until extra water is directed into them during the correct cycle.   It is possible that they are starting to siphon early because 1. the washer is not level, 2. water is being added to the dispenser during the wrong cycle 3.  You put too much liquid into the dispenser and it started the siphon. 
Note:  You should not peek in the dispenser during the washer cycles because it might interrupt the "siphon"action and leave residual bleach or fabric softener in the dispensers.

Posted on Oct 31, 2007

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I believe the softener is dispensed through centrifugal force when the machine is in the high speed spin after draining and before filling for the rinse cycle. I had the same issue on another machine. Use very hot water and a washcloth to clean out the softener cup. When adding softener at the beginning of the load, only add the recommended amount and then fill the remainder of the cup with water.

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Frigidaire washing machine fabric softner will not dispense out

Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

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1 Answer

Have frigidaire front loading washing and my fabric softner stopped draining out of the dispencer. What should I do.

Remove the entire dispenser from the machine by pushing down on the catch usually rear left side. Take out the divider from the bleach and fabric softener and clean as much goo as you can get our of there using a toothpick or small screwdriver. Check the tube sections and clean completely. Test by putting it back together and slowly pouring water in the dispenser and it should fill then start draining once the level gets high enough. Stop filling and if level it should empty itself out.
You can help prevent this by diluting the softener in the dispenser without filling to the max.

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Purchase some fabric softener and place it in its normal location at the beginning of the cycle. At the end of the cycle check to see if fabric softener has been dispensed and whether there is water in the cup.

If the fabric softener is gone, but there is water in the fabric softener cup, then your problem may be with the water valve assembly. The water valve assembly (as one complete unit) has a separate solenoid for hot and cold water temperatures, bleach and fabric softener. The fabric softener solenoid on the water valve assembly could be defective (allowing water to fill the fabric softener cup).

Contact an appliance service company.

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The softener holder just fills with water but will not drain.

Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.

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