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Tomtom will not connect to gps

Tomtom wil not connect to gps, how do i set up please

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  • sp1der Nov 05, 2007

    problem with gps connecting. Not recieving sattelite signal.

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From inside Tomtom, have you tried "change preferences" then scroll through to "show GPS status" then "configure" select "Other Cable NMEA GPS" select "Done" for GPS baud rate of 4800. Now select "Serial Cable on SP2 and then "Done"
Hope it helps. Philpot

Posted on Nov 15, 2007

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Hello, We recently purchased a Tom Tom 140s, used it two times and it went out on the second time we used it. We cannot get it to start again. Any suggestions?


Try a soft reset first - hold the on button down for 20-25 seconds to do this. Most of the time this will fix starting issues.

If the tomtom still won't start you need to connect to your computer via usb cable and start tomtom home (downloadable from the tomtom website) - an auto update should fix it if the tomtom is recognised.

If tomtom home cannot recognise it (shows no device connected) contact tomtom customer support who will send you a software reset - then eventually you wil be back up and running!

Nov 15, 2010 | Tomtom ONE 140 GPS Receiver

1 Answer

How can I get everything in English please help!


Do you want to change the language of the VOICE or the WORDS IN THE SCREEN? These two are independent from each other and need to be set up by separate.

1) To change the VOICE, you need to download an ENGLISH VOICE.
a) Start TomTom Home on your computer.
b) Plug in the TomTom dock to a USB port on your computer and plug in your TomTom GPS on the dock
c) Turn on the GPS and when asked "connect to computer" answer "yes" (you may not be asked if you want to connect; TomTom Home amy detect your GPS and connect to it automatically). If your GPS is not connecting to TomTom Home, turn the GPS off, turn it upside down and press the "reset" button for 7 seconds, place the GPS back on the dock and turn it on. It should automatically connect to TomTom Home now.
d) On the TomTom Home software, click on the icon labeled "Add Traffic, Voice, cameras..."
e) Click on the icon labeled "voices"
f) Click on the icon labeled "computer voices"
g) Click on any of the voices that says "English" on the second ("language") column; download and install the voice
h) Go to the TomTom Home top menu and under "DEVICE" choose "DISCONNECT DEVICE". Wait a few seconds until the GPS communication with the computer is broken and the GPS restarts. You don't need the computer anymore for now
i) On your TomTOm GPS, tap on the middle of the screen to bring the menu.
j) Touch "CHANGE PREFERENCES"
k) Touch "VOICE PREFERENCES"
l) Touch "CHANGE VOICE"
m) Select any of the voices that are in English (such as "SUSAN, English US, Computer"). After this, you can TEST the voice. Check that you can hear the voice, otherwise, you'll need to adjust the volume. We'll do this later. Touch "SELECT" to select the voice. Press "DONE" on the next 3 screens until you're back to the GPS navigation screen
n) To change the volume, tap on the LOWER LEFT rectangle. You'll get a VOLUME SLIDE. Slide it to the RIGHT to increase the volume and to the LEFT to lower it. I keep mine around 85% volume.

YOU ARE DONE SETTING UP A NEW VOICE

2) To change the LANGUAGE of the WRITTEN DIRECTIONS on the screen:
a) On your TomTom GPS screen, tap on the middle of the screen to bring the MAIN MENU on
b) Tap on the PREFERENCES icon
c) Tap on the RIGHT ARROW 7 times or until you see an icon labeled "CHANGE LANGUAGE".
d) Using the UO and DOWN arrows on the GPS screen, scroll up or down untill you see the langauges you're looking for. You'll get a screen with several languages available, including "English UK" and "English US"
d) Touch on the screen you want. The screen will automatically go back to the previous menu screen that shows the "CHANGE LANGUAGE" icon. Touch the "DONE" button.

YOU ARE ALL DONE. Now, your VOICE and all WRITTEN DIRECTIONS should be in ENGLISH.

If this didn't work, please report back so that I can provide further assistance

Mar 31, 2010 | Tomtom XXL 540S GPS Receiver

1 Answer

I have formated my tomtom one and know it will not start with out showing a flashing disk and a x


Probably the last update was not applied correctly or it was corrupted.
Please, try this:
1) Place the GPS on the cradle connected to the computer and start TomTom Home.
2) Turn the GPS on and connect it to the computer.
3) Erase the downloaded software (using the "remove items" from the TomTom home software)
4) Choose "disconenct device" from the drop down menu of TomTom2_bing.gif Home
after the GPS powers down and restarts, press the RESET button on the button (keep it pressed for 7 seconds)
5) Repeat setps 1-2 from above. When TomTom Home detects your GPS, it will offer to update it. If it doesn't, choose "update device" from the TomTom Home buttons

Please, report back if you need further assistance

Mar 28, 2010 | Tomtom One XL GPS Receiver

1 Answer

The gps has a red circle with an Xin it .the gps won't let me do anything. I have charged it up and updated it. What can I do?


Probably the last update was not applied correctly or it was corrupted.
Please, try this:
1) Place the GPS on the cradle connected to the computer and start TomTom Home.
2) Turn the GPS on and connect it to the computer.
3) Erase the downloaded software (using the "remove items" from the TomTom home software)
4) Choose "disconenct device" from the drop down menu of TomTom Home
after the GPS powers down and restarts, press the RESET button on the button *keep it pressed for 7 seconds)
5) Repeat setps 1-2 from above. When TomTom Homw detects your GPS, it will offer to update it. If it doesn't, choose "update device" from the TomTom Home buttons

Please, report back if you need further assistance

Mar 27, 2010 | Tomtom XL 340S Car GPS Receiver

1 Answer

It's set to a foreign language & I can't figure out how to change


Do you want to change the language of the VOICE or the WORDS IN THE SCREEN? These two are independent from each other and need to be set up by separate.

1) To change the VOICE, you need to download an ENGLISH VOICE.
a) Start TomTom Home on your computer.
b) Plug in the TomTom dock to a USB port on your computer and plug in your TomTom GPS on the dock
c) Turn on the GPS and when asked "connect to computer" answer "yes" (you may not be asked if you want to connect; TomTom2_bing.gif Home amy detect your GPS and connect to it automatically). If your GPS is not connecting to TomTom Home, turn the GPS off, turn it upside down and press the "reset" button for 7 seconds, place the GPS back on the dock and turn it on. It should automatically connect to TomTom Home now.
d) On the TomTom Home software, click on the icon labeled "Add Traffic, Voice, cameras..."
e) Click on the icon labeled "voices"
f) Click on the icon labeled "computer voices"
g) Click on any of the voices that says "English" on the second ("language") column; download and install the voice
h) Go to the TomTom Home top menu and under "DEVICE" choose "DISCONNECT DEVICE". Wait a few seconds until the GPS communication with the computer is broken and the GPS restarts. You don't need the computer anymore for now
i) On your TomTOm GPS, tap on the middle of the screen to bring the menu.
j) Touch "CHANGE PREFERENCES"
k) Touch "VOICE PREFERENCES"
l) Touch "CHANGE VOICE"
m) Select any of the voices that are in English (such as "SUSAN, English US, Computer"). After this, you can TEST the voice. Check that you can hear the voice, otherwise, you'll need to adjust the volume. We'll do this later. Touch "SELECT" to select the voice. Press "DONE" on the next 3 screens until you're back to the GPS navigation screen
n) To change the volume, tap on the LOWER LEFT rectangle. You'll get a VOLUME SLIDE. Slide it to the RIGHT to increase the volume and to the LEFT to lower it. I keep mine around 85% volume. YOU ARE DONE SETTING UP A NEW VOICE

2) To change the LANGUAGE of the WRITTEN DIRECTIONS on the screen:
a) On your TomTom GPS screen, tap on the middle of the screen to bring the MAIN MENU on
b) Tap on the PREFERENCES icon
c) Tap on the RIGHT ARROW 7 times or until you see an icon labeled "CHANGE LANGUAGE".
d) Using the UO and DOWN arrows on the GPS screen, scroll up or down untill you see the langauges you're looking for. You'll get a screen with several languages available, including "English UK" and "English US"
d) Touch on the screen you want. The screen will automatically go back to the previous menu screen that shows the "CHANGE LANGUAGE" icon. Touch the "DONE" button.

YOU ARE ALL DONE. Now, your VOICE and all WRITTEN DIRECTIONS should be in ENGLISH.

If this didn't work, please report back so that I can provide further assitance

Mar 26, 2010 | Tomtom ONE XL GPS

1 Answer

NO GPS SIGNAL


hi go online and update automatic. it wil receive new info about satts an wil function like before. do this couple of times a year. good luck

Feb 04, 2010 | Tomtom ONE GPS Receiver

1 Answer

TomTom 930 GO will not connect to TomTom Home


Try to use another computer or another usb port for it. You could also try different usb cable that fit´s into tomtom´s connector.

Jul 29, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

Can't connect my mobile phone to TomTom


Since the phone worked before the visibility issue is unlikely to be the cause. Try plugging your TomTom into your computer. In the my tomtom software, select manage my TomTom. Now find and select the item about mobile phone settings and delete it. That should fix the problem when you next ask the TomTom to set up a connection with your phone.

May 27, 2009 | Tomtom Go 730 GPS

1 Answer

Tomtom one version 3 wont connect to pc


Hi Nick

Please have a look at this webpage from TomTom
TomTom ONE v.3 not connecting to PC device
There is lots more info available from browsing that site !!

Also worth asking :
Have you got the latest version of TomTom Home installed?


Jun 05, 2008 | Tomtom ONE GPS Receiver

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