Question about JBL (JBLONTOUR) Computer Speakers

2 Answers


Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: JBL speakers

Well, I'm just looking for troubleshooting for my JBL's speakers cause one of them stopped working, however after reading your question, let me tell you that the problem may not be the speaker but you need to get an adapter for your headphones so it can be plugged to the speakers. It's just that the ones u have don't plug correctly in your speaker. You can get one of those adapters for plugging in any electronics store.
Good luck

Posted on Jul 14, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 173 Answers
Re: JBL speakers

1 st check u r speakers ...working properly or not....( u can check them by connecting them with other audio device,or walkman ,mp-4 ,mp-3 player...etc....

increas u r hedphone volume....
dont forget to tell me u r problem solved or not
best regards & best of luck..
even u can mail me at my mailing add-

Posted on Oct 29, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Jbl speaker dock for dell Inspiron duo

If your speaker set has a built-in amplifier (it does if it has to plugged into power), and it has the mini headphone plug (it probably does), then they will work with anything that uses headphones. Including iPad.

Nov 27, 2013 | Computer Speakers

1 Answer

I have JBL encounter speakers and i want use them with my Mac, when i plug nothing comes out (sound)

Wanted to clarify , if the you plug in a headphone are you are able to get the sound from them . If yes than , you might need to check the connection on the speakers. If the headphones are also not working through the audio jack . You would have to check the following

1. Check if there is any external damage to the audio jacks both on the MAC and the JBL connector
2. Check if the sound properties on the MAC are configured correctly
3. Check if the sound card drivers are installed correctly.

Thanks for using fixya

Mar 13, 2012 | JBL Encounter Speakers Computer Speakers

1 Answer

How do i connect the following speakers to a tv?

Look for a headphone jack plugin on the TV, and if you have one then plug the speakers into that. Otherwise if you only have RCA audio jacks on the TV (red/white plug-ins), you'll need an RCA male/stereo female adapter. I did a quick search and found this one on Amazon for $1.49:

You could probably find one at Radioshack or a local electronics store otherwise.

Also, in case you need it, here's a link to the owner manual:

Sep 06, 2011 | JBL CREATURE II Computer Speakers

1 Answer

The speakers quit working/what do I do?

Make sure that it is the speakers that stopped working by unplugging them from your computer (or whatever you have them plugged into), and plugging headphones into the same jack that the speakers were plugged into.If the headphones work, you have confirmed that the problem is with the speakers. If the speakers use an AC adapter (black plastic cubical thing that plugs into the wall), then you might try getting a replacement AC adapter with the same output (AC or DC), voltage, polarity (which side is positive, and which is negative), and connector. If the speakers plugged into a USB port for power, your USB port may have turned itself off. In that case, reboot the computer to see if the USB port will turn back on.
If none of this works, you have to buy new speakers.

Apr 18, 2011 | HP JBL Platinum Computer Speakers

1 Answer

Hello, I have a pair of JBL Platinum Series speakers linked to my PC, which are just a few months old. They were working well, but they have stopped working. Although the green light comes on when I turn...

Hi Lauren This is the process of elimination which i would follow in a similar situation: -check cable going from computer to speakers, make sure both ends are plugged in correctly; -ensure sounds are not muted on your computer;
-try to play a song using another program such as windows media player. If this works, it's most likely the iplayer program which has been muted. -If none of this has helped, try plugging the speakers into a different device, such as a stereo headphones jack, ipod headphones jack, even a TV headphones jack. If the speakers still do not work, they are probably no good.
Hope this helps, Benji

Oct 02, 2010 | HP JBL Platinum Computer Speakers

2 Answers

Do headphones NOT work in these speakers or do they have to be jbl brand headphones?

Not really, see the headphone connector if it fits the unit. If it fits but doesnt work then the headphones may have a problem. HOpe this helps and have a good one!

May 01, 2010 | HP JBL Platinum Computer Speakers

1 Answer

Dell inspiron windows vista no sound from speakers only from head

wired.. as the head phones & the speakers used the same Audio out, I say chk the speakers..look as if they may be busted

Jan 04, 2009 | HP JBL Platinum Computer Speakers

2 Answers

To Use Headphones with JBL Platinum Series

u better remove the speaker and fix the head phones behind the computer cpu

Oct 27, 2008 | HP JBL Platinum Computer Speakers

1 Answer

No Sound From Speakers

If you have another set of speakers or even headphones plug them into the laptop to check that the sound card is working.


Aug 26, 2008 | Computer Speakers

Not finding what you are looking for?
JBL (JBLONTOUR) Computer Speakers Logo

235 people viewed this question

Ask a Question

Usually answered in minutes!

Top JBL Computer Speakers Experts

The Knight
The Knight

Level 3 Expert

66330 Answers

Are you a JBL Computer Speaker Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides