Question about Tomtom GO 910 GPS Receiver

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Red x on my tomtom go one

I set my home page and it was fine i tryed out my unit and when i tryed to go back to my home page it wont conect to my tomtom it keeps saying the unit must be hooked up first. Allso my unit now has a flashing red X and i reset it many times with no luck

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Re: red x on my tomtom go one

How the hell do i fix the damn red x on my screen??? I plugged it in my mac and i download the tomtom home ap and then i unplug it and it keeps blinking .... but i tried turning it on and off NOTHING WORKS THESE TOMTOM'S ARE CHEAP! :'

Posted on Apr 11, 2011

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Re: red x on my tomtom go one - Tomtom GO 910 GPS Receiver GPS Devices

As above

Posted on Oct 07, 2008

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Re: red x on my tomtom go one

Tomtom GO 910 GPS Receiver flashing white X in a red circle
I discovered that there was a file on the 910 called CLMDATA which was corrupt. When I deleted this in Windows explorer, the unit started up and worked OK. This file is recreated when the unit starts up

Posted on Feb 11, 2008

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I have the xl live and after an update which failed, my tom tom has now failed. I have tried a reset but i can only get the legal notice page the i agree touch screen fails to move on. can you help.


The TomTom is a portable GPS for automobiles that assists the driver with navigational maps and driving instructions. If the TomTom freezes up or glitches, you can reset the system back to the factory settings. Users that have the 22 Range TomTom models such as the TomTom ONE and TomTom XL can hold down the power button to reset their system. However, the TomTom GO has a manual reset button on the device.

Instructions And What You Need To Solve The Problem.

  • Paperclip
  1. Remove the TomTom GO from its cradle.
  2. Turn the unit upside down.
  3. Look for a small hole in the bottom of the unit. It will be located just behind the release button. The reset button is recessed inside this hole.
  4. Straighten out one end of the paperclip.
  5. Press the recessed button by inserting the straightened end of the paperclip into the reset hole.
  6. Hold the button down for ten seconds, then pull the paperclip out of the hole. Your TomTom GO should now be reset back to the factory settings.

Good luck and thanks for using fixya.

Jan 05, 2011 | Tomtom GPS Devices

1 Answer

Red flashing X...gps device doesnt work

This means that there is a problem with the internal memory. You will need Tomtom home for this so if you do not already have it, you can get it here:
Go into Tomtom home and select update and it should update your software to the newest one and get your unit back working normal. If it says your unit is already up-to-date, then open your unit in my computer and copy the main folders from the unit onto the computer unless you have made a previous back-up in Tomtom home Then delete all of the folders that you copied from the unit off of the unit once you have made sure all of them are on your computer. Then update your unit from Tomtom home and it should work like normal. Make sure you have your maps backed up or you might lose them.

May 24, 2009 | Tomtom ONE GPS Receiver

2 Answers

TOMTOM GO930 not booting up! BIG RED CROSS!!!

I just coped back the file 'system' from an older backup and The GO930 booted again. So, if you have a Backup, you mi9ght try that.

May 02, 2009 | Tomtom GO 930 GPS Receiver

1 Answer

Tom tom home does not see my tom tom go 520

Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

Feb 27, 2009 | Tomtom GO 520 GPS Receiver

1 Answer

TomTom go 700 flashing cross at start up

U need just one original file from zour tomtom and that is ttgo.bif so keep that file safe and copy everything from working unit (even better with patched system) to your unit, !!!!! dont use TomTom Home !!!! just through drive (if its not there cant help), just possible that u need now maps activated for your unit, u can find info how to this anywhere,

Jan 25, 2009 | Tomtom GO 700 GPS Receiver

1 Answer

GO 300 not recognized by PC & Home / doesn't recognize SD card

WOW!! You have tried everything i can think of...I was going to have you go tan an earlier version of home, which you said at the very bottom....

maybe try this.......put the SD card in the unit and format it again....this time try to add a fresh application and 1 voice this straight from the home disconnect the device and hopefully it says 'No Maps found'. If it does then we know the drive is good..if not then the unit might be shot....if you do get 'No Maps found' into support and have them give you a frsh map...(If they ask, inform them exactly this--'I did not make a back up, all I want is any map, so as long as my unit is up and running"

Dec 03, 2008 | Tomtom GO 300 GPS Receiver

1 Answer

TomTom GO700

your unit is dead .....the problem you are having is a dead memory inside your unit you will have to send it back to tom tom to get it fixed there is no way of fixing it yourself

Sep 01, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

Tom tom go 910

TOM Tom no charge and will not turn on
leave on charge for two hours, then with the SD card out hold down the reset button at the back of unit for ten seconds and then the 'on' switch for ten seconds.
Connect your TomTom to your
computer True True (``````````` (``````````` 0 95250 95250 clip_image002.gif via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).
Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.
You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.
Format your Tomtom via MY Computer.
Copy the Yellow Folders from the
backup True True (``````````` (``````````` 0 95250 95250 clip_image002.gif you made in STEP 1 back to the TomTom.
Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.
Thats it. From now on, make a full backup using TomTom Home prior to any updates.
Also note, that copying all the files will take some time.

Oct 29, 2007 | Tomtom GO 910 GPS Receiver

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